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@GenesysCloudBlueprints

Genesys Cloud Blueprints

Source projects for blueprints found on the Genesys Cloud Developer Center

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  1. cx-as-code-cicd-gitactions-blueprint cx-as-code-cicd-gitactions-blueprint Public

    This Genesys Cloud Developer Blueprint demonstrates how to integrate CX as Code into a CI/CD pipeline

    Python 14 21

  2. audioconnector-server-reference-implementation audioconnector-server-reference-implementation Public

    This is an example server for AudioConnector to be used by Genesys Cloud customers to help get them acquainted with the AudioConnector Protocol.

    TypeScript 11 6

  3. bot-connector-for-ms-power-virtual-agent bot-connector-for-ms-power-virtual-agent Public

    This Genesys Cloud Developer Blueprint provides a sample of using Genesys Bot Connector with a Microsoft Power Virtual Agent

    Python 7 5

  4. agent-monitoring-app-blueprint agent-monitoring-app-blueprint Public

    Vue.js application using the Genesys Cloud Javascript SDK to build a custom Agent monitoring application.

    Vue 6 12

  5. automated-callback-blueprint automated-callback-blueprint Public

    Blueprint to configure automated callbacks by using data actions to add numbers to an always-running outbound dialing campaign

    PowerShell 5 17

  6. microsoft-teams-blueprint microsoft-teams-blueprint Public

    Blueprint for setting up Genesys Cloud and Microsoft 365 to provide a meeting scheduling solution

    5 7

Repositories

Showing 10 of 91 repositories
  • genesyscloud-blueprint-linter-results Public

    Collects and displays the linter results of all Genesys Cloud Blueprints

    GenesysCloudBlueprints/genesyscloud-blueprint-linter-results’s past year of commit activity
    Python 0 MIT 1 0 0 Updated Jan 28, 2025
  • slack-open-messaging-blueprint Public

    This blueprint demonstrates how to integrate Slack with Genesys Cloud via the Genesys Cloud Open Messaging API

    GenesysCloudBlueprints/slack-open-messaging-blueprint’s past year of commit activity
    2 MIT 4 0 0 Updated Jan 28, 2025
  • salesforce-dashboards-with-gc-analytics-blueprint Public

    This blueprint demonstrates how to integrate Salesforce Connect with the Genesys Cloud Analytic API's. Once Salesforce Connect is pulling in Analytics data from Genesys Cloud, dashboards can be built directly inside Salesforce to visualize the data.

    GenesysCloudBlueprints/salesforce-dashboards-with-gc-analytics-blueprint’s past year of commit activity
    Apex 2 MIT 4 0 0 Updated Jan 28, 2025
  • workautomation-hubspot-ticketing-sample Public

    Blueprint for Genesys Cloud Work Automation integration with Hubspot Ticket

    GenesysCloudBlueprints/workautomation-hubspot-ticketing-sample’s past year of commit activity
    HCL 0 MIT 1 0 0 Updated Jan 24, 2025
  • process-automation-trigger-with-salesforce Public

    Implement Process Automation Trigger using Genesys Cloud and Salesforce to attach a summary from Agent assist to SalesForce

    GenesysCloudBlueprints/process-automation-trigger-with-salesforce’s past year of commit activity
    0 MIT 0 0 0 Updated Jan 22, 2025
  • switch-voice-to-web-messaging Public

    This blueprint prompts a customer if they’d like to switch to their current voice call in queue to a web messaging conversation.

    GenesysCloudBlueprints/switch-voice-to-web-messaging’s past year of commit activity
    HCL 0 MIT 0 0 0 Updated Jan 21, 2025
  • process-participant-attributes-event-triggers-blueprint Public

    This Blueprint demonstrates how to save participant attributes to a third-party database through the use of event triggers

    GenesysCloudBlueprints/process-participant-attributes-event-triggers-blueprint’s past year of commit activity
    HCL 1 MIT 4 0 1 Updated Jan 17, 2025
  • org-chart-explorer Public

    An example implementation using Genesys Cloud User APIs to traverse user hierarchy in an org chart experience and export the displayed user data

    GenesysCloudBlueprints/org-chart-explorer’s past year of commit activity
    TypeScript 0 MIT 1 0 0 Updated Jan 17, 2025
  • microsoft-teams-blueprint Public

    Blueprint for setting up Genesys Cloud and Microsoft 365 to provide a meeting scheduling solution

    GenesysCloudBlueprints/microsoft-teams-blueprint’s past year of commit activity
    5 MIT 7 1 1 Updated Jan 17, 2025
  • messenger-authentication-okta-integration-blueprint Public

    This blueprint demonstrates how to integrate web messenger with OKTA to perform SSO integration

    GenesysCloudBlueprints/messenger-authentication-okta-integration-blueprint’s past year of commit activity
    1 MIT 9 0 2 Updated Jan 15, 2025
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