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User Research
Rachel Arsenault edited this page Apr 15, 2020
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If you are interested in contributing to Vocable's UX research or want to learn more, please email the primary researcher on Vocable at [email protected]
This page serves to orient future team members on what research was conducted in the February - April engagement and what topics need further exploration. If you have further questions about specific activities, please contact the lead researcher on the engagement, Rachel Arsenault.
| Research Activities | Research Questions |
|---|---|
| Secondary Research | What is vital to include in the app?, What are the other AAC devices and what is on them?, Who is our user base? What are their needs?, How do we reach our user base?, Who are the experts? What is their experience with current AAC devices? |
| Outreach / Interviews | What are our users' needs from our targeted users, caregivers, and SME perspectives?, How are current AAC devices meeting user needs?, What are common conditions that require AAC devices and what are their needs?, What steps are taken to acquire an AAC device? |
| Usability Testing | Test design elements (icons, placement, colors) for ease and intuitiveness, How to optimize the design for head tracking navigation?, How easy is the head tracking navigation while the device is mounted and being held?, How easy is head tracking navigation in different environments? (home, hospital, bed, outside, etc) |
You can view a timeline of activities here.
(Ordered from highest priority to lowest priority)
- Interviews with our targeted users and their caregivers
- Usability testing with our targeted users
- Further exploration on how Vocable can be used in a hospital setting
- Do healthcare providers have access to hospital-provided devices? Does the patient's family need to provide one?
- Where in the bed can the device be mounted for easy patient access?
- Explore the usability of head tracking in different environments (hospital, at home, outside, etc)
- Look at user behavior on the app through analytics
- What categories do most users engage with?
- How many users engage with creating custom phrases?
- How many users engage with the keyboard?
- Journey map of a user acquiring Vocable and/or general AAC devices