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Original file line number Diff line number Diff line change
Expand Up @@ -9,11 +9,13 @@ notes:
contents: In this track, we'll work together to apply some practical methods for
troubleshooting some Kubernetes problems using Replicated tooling.
tabs:
- title: Workstation
- id: vy80bd4zzksw
title: Workstation
type: terminal
hostname: cloud-client
difficulty: intermediate
timelimit: 600
enhanced_loading: null
---

👋 Introduction
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Original file line number Diff line number Diff line change
Expand Up @@ -8,11 +8,13 @@ notes:
- type: text
contents: The website is down
tabs:
- title: Workstation
- id: veuyak3z63de
title: Workstation
type: terminal
hostname: cloud-client
difficulty: basic
timelimit: 3600
enhanced_loading: null
---
Let's imagine that our environment belongs to a customer, who are now experiencing an issue with their install.

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Original file line number Diff line number Diff line change
@@ -1,3 +1,3 @@
#!/bin/bash

curl https://spooky.academy/support_bundles/troubleshoot_1_support_bundle.tar.gz -o support-bundle.tar.gz
curl https://cre-training-assets.s3.us-west-1.amazonaws.com/troubleshoot_1_support_bundle.tar.gz -o support-bundle.tar.gz
Original file line number Diff line number Diff line change
Expand Up @@ -8,11 +8,13 @@ notes:
- type: text
contents: Time to fix another problem...
tabs:
- title: Workstation
- id: i8rejw22dqrt
title: Workstation
type: terminal
hostname: cloud-client
difficulty: intermediate
timelimit: 3600
enhanced_loading: null
---
The customer opens another issue, but this time pods seem to be crashing.

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Original file line number Diff line number Diff line change
Expand Up @@ -4,4 +4,4 @@ set -euxo
rm -rf /root/support-bundle* || true
rm /root/solution.txt || true

curl https://spooky.academy/support_bundles/troubleshoot_2_support_bundle.tar.gz -o support-bundle.tar.gz
curl https://cre-training-assets.s3.us-west-1.amazonaws.com/troubleshoot_2_support_bundle.tar.gz -o support-bundle.tar.gz
Original file line number Diff line number Diff line change
Expand Up @@ -8,11 +8,13 @@ notes:
- type: text
contents: Time to fix the problem...
tabs:
- title: Workstation
- id: shecujhilhdj
title: Workstation
type: terminal
hostname: cloud-client
difficulty: advanced
timelimit: 3600
enhanced_loading: null
---
You get another report from a customer saying that their application isn't working, as if **a Pod is not responding and connections time out**. How would you begin to solve the problem?

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Original file line number Diff line number Diff line change
Expand Up @@ -3,4 +3,4 @@
rm /root/solution* || true
rm /root/support-bundle* || true

curl https://spooky.academy/support_bundles/troubleshoot_3_support_bundle.tar.gz -o support-bundle.tar.gz
curl https://cre-training-assets.s3.us-west-1.amazonaws.com/troubleshoot_3_support_bundle.tar.gz -o support-bundle.tar.gz
Original file line number Diff line number Diff line change
Expand Up @@ -8,11 +8,13 @@ notes:
- type: text
contents: Time to fix the problem...
tabs:
- title: Workstation
- id: npaysfojmcne
title: Workstation
type: terminal
hostname: cloud-client
difficulty: intermediate
timelimit: 3600
enhanced_loading: null
---
You get a new report from a customer saying that many pods are failing; some may display Errors, while others may be Evicted or Pending, or even in an Unknown state.

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Original file line number Diff line number Diff line change
Expand Up @@ -4,7 +4,7 @@ set -exuo pipefail
rm -rf /root/support-bundle*
rm -rf /root/solution*

curl https://spooky.academy/support_bundles/troubleshoot_4_support_bundle.tar.gz -o support-bundle.tar.gz
curl https://cre-training-assets.s3.us-west-1.amazonaws.com/troubleshoot_4_support_bundle.tar.gz -o support-bundle.tar.gz

cd /opt/
tee quiz.go << EOF
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Original file line number Diff line number Diff line change
Expand Up @@ -8,11 +8,13 @@ notes:
- type: text
contents: Time to fix the problem...
tabs:
- title: Workstation
- id: g7eab4ov6vwd
title: Workstation
type: terminal
hostname: cloud-client
difficulty: advanced
timelimit: 3600
enhanced_loading: null
---
A new issue has been reported saying that there are DNS resolution failures in some Pod logs.

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Original file line number Diff line number Diff line change
Expand Up @@ -5,7 +5,7 @@
rm -rf /root/support-bundle*
rm -rf /root/solution*

curl https://spooky.academy/support_bundles/troubleshoot_5_support_bundle.tar.gz -o support-bundle.tar.gz
curl https://cre-training-assets.s3.us-west-1.amazonaws.com/troubleshoot_5_support_bundle.tar.gz -o support-bundle.tar.gz

cd /opt/
tee quiz.go << EOF
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Original file line number Diff line number Diff line change
Expand Up @@ -13,5 +13,6 @@ solution:
- 1
difficulty: basic
timelimit: 600
enhanced_loading: null
---
If a customer's cluster is unresponsive, what is the easiest way to inspect the environment
Original file line number Diff line number Diff line change
Expand Up @@ -13,6 +13,7 @@ solution:
- 2
difficulty: basic
timelimit: 600
enhanced_loading: null
---
One of your customers is under strict governmental compliance. they have an issue in one of their clusters and inform you that they cannot send a support bundle because it would contain too much sensitive information.

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21 changes: 13 additions & 8 deletions instruqt/troubleshoot-training/track.yml
Original file line number Diff line number Diff line change
@@ -1,24 +1,29 @@
slug: troubleshoot-training
id: 3ytyltkwdclm
title: Troubleshoot Training (EC)
teaser: Get hands-on, practical application at debugging problems on Replicated embedded
teaser: Get hands-on, practical experience at debugging problems on Replicated embedded
clusters (aka kURL)
description: |+
In this track, we invite you to learn how to triage, diagnose, and solve problems with the replicated platform and support tooling.

icon: https://cdn.instruqt.com/assets/templates/kubernetes.png
level: intermediate
tags:
- instructor-led
- troubleshoot
- vendor
- embedded-cluster
- self-paced
owner: replicated
developers:
- [email protected]
- [email protected]
- [email protected]
lab_config:
overlay: false
width: 33
position: right
sidebar_enabled: true
feedback_recap_enabled: true
feedback_tab_enabled: false
loadingMessages: true
override_challenge_layout: false
hideStopButton: false
checksum: "10084089043640894063"
default_layout: AssignmentRight
default_layout_sidebar_size: 33
checksum: "15794640145925215740"
enhanced_loading: false
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