A service account is a Princeton single-sign on account that is tied to a service instead of an individual person. "Service Now" is the brand name of some software that OIT uses to track requests. Here is how to use Service Now to request a service account. You might need this if, for example, you need an email address for something your whole team needs to access.
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Fill in the ticket in service now
- You will follow a wizard that will depend on your use case
- Remember to add at least one other team member (it is restricted to one additional user only)
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After the account is set up a password must be selected and stored in lastpass
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Duo will be enabled and the first person to enable it will always get extraneous duo (Just ignore duo for the service account unless asked)
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Other folks will follow https://princeton.service-now.com/service?id=kb_article&sys_id=575eff5387064dd012ae43bd0ebb35b0#section5 to add their device to duo. Make sure to name the device with your name.