This repository has been archived by the owner on Sep 14, 2020. It is now read-only.
Version 2019.1.0
- HESK 2.8.4 Support
- Dropped support for HESK 2.8.2
- BUGFIX: Fixed issue where some users would encounter "Error Code: 151" when trying to install
- BUGFIX: Fixed issue where
%%HESK_OWNER%%
would not work in canned responses - BUGFIX: Fixed issue where Microsoft Office documents would not appear inline.
- BUGFIX: Fixed issues with the ticket attachments REST API
- BUGFIX: Fixed issue where inserting tickets when using email validation could fail
- BUGFIX: Fixed encoding issue when re-sending email notifications
- BUGFIX: Fixed issue where "Click to Add Event" text was not localized
- Datepicker calendar can now be localized
- Bootswatch themes can now be used on the front-end via the "UI Colors" settings section
- Improved visibility of the tickets dropdown when in mobile view
- Category Groups
- Category Groups allow you to group multiple categories into a common group. For example, "Password Resets" and "Active Directory Changes" could be grouped into a "Security" group
- Groups can be nested inside other category groups
- Groups do not have any security associated with them. Users can see a category group so long as they can see at least one category in the category group
- Categories do not have to be assigned to a category group