[UX] Providing effective user feedback guidelines #198
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@andersonjeccel @RCheesley Please, check this |
RCheesley
requested changes
Jul 25, 2024
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Hey folks!
I love the content in this PR, it really does help developers to understand how to do things better. Thanks @andersonjeccel !
I've made some suggestions, some common themes were:
- I think we should be consistent with using double quotes only for spoken speech and single quotes for everything else,
- Inline code needs to have two backticks, not one
- There were a few Vale issues outstanding which I've proposed fixes for
- A couple of places using 'enable/enabled' which I've suggested a more inclusive phrase for
- I think we don't need to capitalise Call To Action in a sentence, I think it's fine lower case.
- A couple of Vale corrections which are wonky - Form and Points when you're not referring to the physical Mautic features, suggest turning off Vale for that para.
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
RCheesley
requested changes
Aug 28, 2024
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| It ensures a uniform presentation of 'no results' messages across the platform, providing consistency in the User experience. Its flexibility allows use in various situations, from empty lists to graphs without data, adapting to different contexts. The optional link makes the template actionable, guiding the User to actions that can resolve the 'no results' situation, promoting engagement and problem resolution. Additionally, support for internationalization translates messages into different languages, making the platform more globally accessible. | ||
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| Best practices |
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Headings need to be unique across the entire docs, so I wonder if it makes sense to expand this to 'best practices for xxxx'?
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| In this example, the template displays a message indicating that no Segments are available, with a link to create a new Segment. | ||
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| Why? |
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Headings need to be unique, perhaps we should expand this to 'Why provide a uniform message in the absence of results?'?
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
Co-authored-by: Ruth Cheesley <[email protected]>
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This pull request updates the Mautic documentation to include detailed guidelines on handling "No Results" scenarios.
It introduces the "No Results" template, explaining its structure and parameters, and emphasizes the importance of visibility, transparency, and orientation to enhance user experience.
The documentation provides practical implementation guidelines with examples for creating informative messages, calls-to-action (CTAs), and contextual explanations.