This is a script that crawl a given Knowledge base and extracts all categories and articles in a formatted JSON file.
The script is aimed to standardized the output of common Knowledge base service.
As for now, only Crisp is working well with this, but a work in progress is being done for the following services:
- Helpkit
- Helpscout
- Intercom
- Next
- Notion
Future implementation will be about:
- Mintlify
- Freshdesk
- Any other based on request
We use this internally to import Knowledge Base of our customers onto our service Fernand.
This script is updated upon import requests we receive.