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18 changes: 18 additions & 0 deletions .github/ISSUE_TEMPLATE/AskQuestion.md
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---
name: Ask Question
about: Do you have a question?
---

STOP RIGHT HERE - DO NOT CREATE A TICKET FOR A QUESTION ON THIS REPOSITORY

1. Start with https://docs.chocolatey.org/en-us/troubleshooting (Troubleshooting) and https://docs.chocolatey.org/en-us/faqs (FAQs) to see if your question or issue already has an answer. You can also explore https://docs.chocolatey.org/en-us/ (which are pretty comprehensive, but not always the most searchable).
2. If not found or resolved, please see https://chocolatey.org/support to see what avenues are available to you based on whether you are an open source user or a licensed customer (have a commercial edition).


The best routes for getting questions answered when the documentation doesn't serve what you need is the mailing list or in chat:
- email - http://groups.google.com/group/chocolatey
- chat - https://gitter.im/chocolatey/choco



NOTE: Keep in mind we have an etiquette regarding communication that we expect folks to observe when they are looking for support in the Chocolatey community. https://github.com/chocolatey/choco/blob/master/README.md#etiquette-regarding-communication
19 changes: 19 additions & 0 deletions .github/ISSUE_TEMPLATE/ReportPackageIssue.md
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---
name: Package - Report Issue / Suggest Missing Package / Package Outdated
about: Something went wrong with an installation? Want a package to be added to the community repository?
---

STOP RIGHT HERE - DO NOT CREATE A TICKET FOR PACKAGES ON THIS REPOSITORY

This is the repository for choco.exe, the command line interface for Chocolatey, and issues/feature suggestions should be limited to only choco. For a package failure, typically you would be reporting an issue with a package on the community package repository, which is not what this repository represents. In fact, the community repository and all of its packages represents about 5% of the packages in existence and less than half of the usage of choco itself.

In other words Chocolatey != Chocolatey.org Packages.

For all things packages, you have two routes:

1. If you are having issue with a package or you want to see an enhancement, please see https://docs.chocolatey.org/en-us/community-repository/users/package-triage-process (Package Triage Process / Becoming a maintainer of existing packages).
2. If you are looking for packages to be added to the community package repository (aka https://community.chocolatey.org/packages), please see https://docs.chocolatey.org/en-us/community-repository/users/package-triage-process#package-request-package-missing (Package Requests).



NOTE: Keep in mind we have an etiquette regarding communication that we expect folks to observe when they are looking for support in the Chocolatey community. https://github.com/chocolatey/choco/blob/master/README.md#etiquette-regarding-communication
14 changes: 14 additions & 0 deletions .github/ISSUE_TEMPLATE/ReportWebsiteIssue.md
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---
name: Website - Report Issue / Suggest Feature
about: Something weird about https://community.chocolatey.org or do you want to suggest a feature?
---

STOP RIGHT HERE - DO NOT CREATE A TICKET FOR THE WEBSITE ON THIS REPOSITORY

This is the repository for choco.exe, the command line interface for Chocolatey, and issues/feature suggestions should be limited to only choco.

For Chocolatey Gallery aka Chocolatey Community Package Repository, you will need to head over to https://github.com/chocolatey/home and file a ticket there.



NOTE: Keep in mind we have an etiquette regarding communication that we expect folks to observe when they are looking for support in the Chocolatey community. https://github.com/chocolatey/choco/blob/master/README.md#etiquette-regarding-communication
1 change: 1 addition & 0 deletions .github/ISSUE_TEMPLATE/config.yml
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blank_issues_enabled: false
10 changes: 10 additions & 0 deletions .github/ISSUE_TEMPLATE/zChocoFeatureRequest.md
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---
name: Choco.exe - Enhancement / Feature Request
about: How can we make Chocolatey work better for you? Is there additional functionality you would love us to consider?
---

<!--
Please observe https://github.com/chocolatey/choco/blob/master/CONTRIBUTING.md guidelines prior to creating your issue.

NOTE: Keep in mind we have an etiquette regarding communication that we expect folks to observe when they are looking for support in the Chocolatey community. https://github.com/chocolatey/choco/blob/master/README.md#etiquette-regarding-communication
-->
43 changes: 43 additions & 0 deletions .github/ISSUE_TEMPLATE/zChocoReportIssue.md
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---
name: Report Issue
about: Did you find unexpected behavior?
---

<!--
Ensure you have read over Submitting Issues -
https://github.com/chocolatey/choco#submitting-issues
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Similar to other comments about linking to subsections of choco/readme.md, maybe we should add this to one of the template documents?


Please check to see if your issue already exists with a quick search of the issues. Start with one relevant term and then add if you get too many results.

NOTE: Keep in mind we have an etiquette regarding communication that we expect folks to observe when they are looking for support in the Chocolatey community. https://github.com/chocolatey/choco/blob/master/README.md#etiquette-regarding-communication
-->

### What You Are Seeing?

### What is Expected?

### How Did You Get This To Happen? (Steps to Reproduce)

### Output Log
<!--
When including the log information, please ensure you have run the command with --debug --verbose. It provides important information for determining an issue

- Make sure there is no sensitive data shared.
- We need ALL output, not just what you may believe is relevant.
- We need ALL OUTPUT (including the configuration information), see https://gist.github.com/ferventcoder/b1300b91c167c8ac8205#file-error-txt-L1-L41 for what we need.
- If it is hard to reproduce with debug/verbose, the log file already logs with those parameters, just grab the relevant section from the log file (in the logs directory of your Chocolatey install).
-->


<details>
<summary>Full Log Output</summary>

<p>

~~~sh
PLACE LOG CONTENT HERE - WE NEED _ALL_ DETAILED OUTPUT BASED ON THE ABOVE TO BE ABLE TO PROVIDE SUPPORT (YOU WILL FIND THAT IN THE $env:ChocolateyInstall\logs\chocolatey.log between the `=====`)
~~~

</p>

</details>
46 changes: 46 additions & 0 deletions CODE_OF_CONDUCT.md
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### Code of Conduct

## Our Pledge

We as members, contributors, and leaders pledge to make participation in our community a harassment-free experience for everyone, regardless of age, body size, visible or invisible disability, ethnicity, sex characteristics, gender identity and expression, level of experience, education, socio-economic status, nationality, personal appearance, race, caste, color, religion, or sexual identity and orientation.

We pledge to act and interact in ways that contribute to an open, welcoming, diverse, inclusive, and healthy community.

## Our Standards

Examples of behavior that contributes to a positive environment for our community include:

* Demonstrating empathy and kindness toward other people
* Being respectful of differing opinions, viewpoints, and experiences
* Giving and gracefully accepting constructive feedback
* Accepting responsibility and apologizing to those affected by our mistakes, and learning from the experience
* Focusing on what is best not just for us as individuals, but for the overall community

Examples of unacceptable behavior include:

* The use of sexualized language or imagery, and sexual attention or advances of any kind
* Trolling, insulting or derogatory comments, and personal or political attacks
* Public or private harassment
* Publishing others’ private information, such as a physical or email address, without their explicit permission
* Other conduct which could reasonably be considered inappropriate in a professional setting

## Enforcement Responsibilities

Community leaders are responsible for clarifying and enforcing our standards of acceptable behavior and will take appropriate and fair corrective action in response to any behavior that they deem inappropriate, threatening, offensive, or harmful.

Community leaders have the right and responsibility to remove, edit, or reject comments, commits, code, wiki edits, issues, and other contributions that are not aligned to this Code of Conduct, and will communicate reasons for moderation decisions when appropriate.

## Scope

This Code of Conduct applies both within project spaces and in public spaces when an individual is representing the project or its community. Examples of representing a project or community include using an official project e-mail address, posting via an official social media account, or acting as an appointed representative at an online or offline event. Representation of a project may be further defined and clarified by project maintainers.

## Enforcement

Instances of abusive, harassing, or otherwise unacceptable behavior may be reported to the community leaders responsible for enforcement at [email protected]. All complaints will be reviewed and investigated promptly and fairly and will result in a response that is deemed necessary and appropriate to the circumstances.

All community leaders are obligated to respect the privacy and security of the reporter of any incident.

Project maintainers who do not follow or enforce the Code of Conduct in good faith may face temporary or permanent repercussions as determined by the community leaders.

## Attribution
This Code of Conduct is adapted from the [Contributor Covenant](https://www.contributor-covenant.org/version/2/1/code_of_conduct.html), version 2.1, available at https://www.contributor-covenant.org/version/2/1/code_of_conduct.html.
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