Technical Support: UI change

[cakesoft-swati]

1. When you select the “additional detail” icon. A modal opens up like this. With multiple selection options

• Device Details
• Wallets Info
• App Data

ScreenRecording_01-09-2025.14-00-19_1.1.MP4

2. When selected, they fill in the text with ***** separators and the user can type above them (not below)

• Device details - “I have an iPhone running iOS version xyz”

• Wallets Info - Same as App Attributes previously.

• App Data - I am running Keeper version 13.1 upgraded from 12.8

• App Data will also contain the tier.
  "My Keeper app in on 13.1 version upgraded from 12.8 on Hodler tier"

• Also add 4th item “Network Info”
  “My app is connected to xyz node over a wireless/ mobile network over Tor”

3. Coming from a specific screen. See attached. In this case
   The user clicks “Learn More” on the top.
   A modal opens with basic info. Then user clicks “Learn More?” But this needs the support icon same as what we have for Concierge so that there is a continuation.
   On “Need Help?” It directly opens up a ticket text screen with Pre-filled text on the top - “I need help with ”, then there will be a line break and the user can start typing from the next line

ScreenRecording_01-09-2025.14-09-26_1.1.MP4

4. So if the user comes in from the Inheritance Planning screen and decides to attach all the info, it will look like below:
   Hi, I need some help with Inheritance Planning.

   ---

   I am not sure how to use Canary Wallet or any of the features. Here is a screen shot and
   additional details.

---

I am using an iPhone 14 Pro with iOS 15.3.

---

My Keeper app is on version 13.1 recovered from 12.8

---

I have two wallets with below details

---

I have connected to my own node over a mobile network without Tor

• Note that the separators are full line and there are intentional line breaks too.

[UMER-DESIGNER-410]

https://www.figma.com/design/m5eMFTKD391AiJAXaEzgxB/Bitcoin-Keeper?node-id=8899-9195&t=B01CuMgGNnEoGLKs-1

[UMER-DESIGNER-410]

New UI Design
https://www.figma.com/design/m5eMFTKD391AiJAXaEzgxB/Bitcoin-Keeper?node-id=5266-3995&t=ZXQojskPgVjQT7r3-1

[cakesoft-swati]

• Verified this issue on keeper app v 1.3.4(457)