bug/WP-319: Fix email confirmation for tickets #879
Merged
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Overview
The rtpy documentation is misleading: https://python-rt.readthedocs.io/en/latest/rest1.html#rt.rest1.Rt.create_ticket
Specifying "Requestors" instead of "Requestor" as we've been doing causes the requestors to be added AFTER ticket creation, meaning no one gets an email confirmation.
Related
Changes
Requestor
instead ofRequestors
to the create_ticket util.Testing