Dynamic and detail-oriented IT Specialist with hands-on experience in troubleshooting, system maintenance, and IT support. Proficient in managing hardware and software installations, ensuring optimal performance and security of information systems. Strong analytical skills combined with effective communication abilities, enabling collaboration with cross-functional teams to resolve technical issues. Committed to staying updated with the latest technology trends and best practices to enhance system functionality and user experience. 7 years IT, 3 years Software Development, 3 years Cybersecurity.
Troubleshooting , Customer Relationship Management (CRM), Technical Documentation, Web Development, End User Security Training, Customer Service, Cross-Functional Collaboration, Programming
