refactor: Omnichannel queue processing#34192

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KevLehman wants to merge 2 commits intodevelopfrom fix/queue-queueing

+60-102

Commits on Dec 16, 2024

refactor queueing
KevLehman
committed

Commits on Dec 17, 2024

remove the requeue part that was not doing anything and we shouldnt be doing anyways
KevLehman
committed