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For now, when an agent tries to add spent time on a fully-consumed contract, the time is not accounted on the contract. In our processes, it should be possible, so a commercial can upgrade the contract to add more available time.
Solution
Always associate spent time on the ongoing contract, even if it's fully-consumed.
The text was updated successfully, but these errors were encountered:
Problem
For now, when an agent tries to add spent time on a fully-consumed contract, the time is not accounted on the contract. In our processes, it should be possible, so a commercial can upgrade the contract to add more available time.
Solution
Always associate spent time on the ongoing contract, even if it's fully-consumed.
The text was updated successfully, but these errors were encountered: