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4 changes: 2 additions & 2 deletions docs/CONCEPTS.md
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Expand Up @@ -99,7 +99,7 @@ Incidents can be thought of as a problem or an issue within your [Service](#serv
Incidents can be `triggered`, `acknowledged`, or `resolved`, and are assigned to a [User](#user) based on the [Service](#services)'s [Escalation Policy](#escalation-policies).


A triggered Incident prompts a [Notification](#notifications) to be sent to the current [On-Call](#on-calls) [User(s)](#users) as defined in the [Escalation Poicy](#escalation-policy) used by the [Service](#services).
A triggered Incident prompts a [Notification](#notifications) to be sent to the current [On-Call](#on-calls) [User(s)](#users) as defined in the [Escalation Policy](#escalation-policy) used by the [Service](#services).


Incidents are triggered through the [Events API](https://developer.pagerduty.com/docs/events-api) or are created by Integrations.
Expand Down Expand Up @@ -317,4 +317,4 @@ A dedicated channel is a slack channel associated with one and only one incident

## Notification Channels

Incidents can be linked to more than 1 notification Slack channel. A notification Slack channel can be linked to more than 1 incident. This makes keeping up to date with different incidents easier.
Incidents can be linked to more than 1 notification Slack channel. A notification Slack channel can be linked to more than 1 incident. This makes keeping up to date with different incidents easier.