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Sim swapping #800

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25 changes: 25 additions & 0 deletions pages/controls/prevention_guidelines.md
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## What is sim swap fraud?
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SIM swap fraud is a sophisticated cybercrime that capitalizes on a vulnerability within two-factor authentication and verification processes. In this nefarious scheme, perpetrators exploit the inherent security weaknesses in how mobile phone carriers handle SIM cards. The process unfolds as follows: The scammers initiate contact with the target's mobile carrier, employing deceptive tactics to manipulate the carrier into activating a SIM card that is in the possession of the fraudsters themselves. Once this illicit activation takes place, the scammers effectively wrest control of the victim's phone number. Subsequently, any calls or messages directed to this compromised number unwittingly reach the scammers' device, rather than the legitimate owner's smartphone. This intricate maneuver, commonly referred to as SIM swap fraud, exposes the victim to significant risks and underscores the imperative need for heightened vigilance against such cyber threats.

## How to prevent sim swap fraud?
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Fortunately, there exist effective measures that both you and your service providers can take to prevent falling victim to SIM swap fraud.

**Online Vigilance:** Be cautious of phishing emails and other tactics employed by attackers to gain access to your personal information, which they may then use to convince your bank or cellphone carrier of their identity. Refrain from clicking on links in emails from unfamiliar sources. Keep in mind that reputable entities like your bank, cable provider, or credit card company will never solicit your personal or financial details via email.

**Account Security:** Strengthen the security of your cellphone account by implementing a robust and distinct password, alongside well-crafted security questions and answers that only you would know.

**PIN Codes:** If your cellphone provider permits, consider setting a separate passcode or PIN specifically for your communications. This extra layer of security can provide heightened protection.

**IDs:** Relying solely on your phone number for security and identity verification is unwise. This includes text messaging (SMS), which lacks encryption.

**Authentication Apps:** Utilize an authentication app like Google Authenticator, which employs two-factor authentication but links to your physical device instead of your phone number.

**Collaborative Alerts:** Explore the possibility of your banks and mobile carriers working together to share knowledge about SIM swap activities. They can implement user alerts and additional checks when reissuing SIM cards.

**Behavioral Analysis Technology:** Banks can employ technology to analyze customer behavior, helping them detect compromised devices and issuing warnings against sending SMS passwords.

**Call-Backs:** Certain organizations conduct call-backs to verify the identity of customers and to detect and prevent identity theft.

SIM swapping underscores the vulnerability of using a phone number as a sole identifier. It can be breached. To bolster security, consider adding multiple layers of protection to safeguard your accounts and preserve your identity.