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Troubleshooting

JovannMC edited this page May 3, 2024 · 26 revisions

Currently WIP, more info will be added soon!

General checklist

  • Are you on the latest version of SlimeTora or SlimeVR server?
  • Are you using a supported set of HaritoraX trackers? (see this)
  • Have you already tried restarting SlimeTora and/or SlimeVR server?
  • Do the trackers connect successfully to HaritoraConfigurator?
  • (Bluetooth) Is your Bluetooth adapter on and supported?
    • Not all Bluetooth adapters can support all six trackers at the same time. Also, many adapters that use a CSR chip (Cambridge Silicon Radio) such as TP-Link UB4A and TP-Link UB400 are not supported either.
    • Some known working Bluetooth adapters include: TP-Link UB500, TP-Link UB5A, ASUS USB-BT400, Plugable USB-BT4LE, and Intel AX201 (built-in)
  • (Bluetooth/HaritoraX Wireless) Are your trackers not paired to your PC?
  • (Bluetooth) Have you tried using 50 FPS mode?
  • (GX) Is the dongle properly connected?
  • (GX) Are the 2.4GHz channels that the dongle are listening on unique and/or not congested?
    • The channels being used by the dongle can be found in HaritoraConfigurator's "Communication Settings" tab at the bottom.
  • Have you done Automatic mounting calibration instead of manual in SlimeVR server?
  • Have you disabled knees under SteamVR trackers in SlimeVR server?

Check out Shiftall's FAQ for some more info, specifically for the trackers, here.

My legs are going backwards!

Make sure you have done Automatic mounting calibration in SlimeVR server. Manual mounting calibration does not work well for non-official SlimeVR trackers.

My lower-body tracking is off, especially when sitting/laying!

Make sure you have disabled the knees in SlimeVR's settings, under SteamVR Trackers.

My trackers are not aligned correctly to my body!

Make sure you've done the Body proportions calibration correctly, either manually or automatically, and also make sure you have done Automatic mounting calibration, NOT manual. You can also change settings in the game you are running (e.g. VRChat's IK settings like Legacy calibration) or change the positions of the trackers physically.

I'm still experiencing a ton of drift with SlimeTora!

SlimeTora and SlimeVR server doesn't magically fix drift, and nothing will ever permanently fix drift due to the nature of IMU trackers. You can reduce the amount of times you have to recalibrate through some of these ways:

  • Changing the sensor mode on the trackers (see this)
  • Changing Sensor auto correction settings on the trackers (see this)
  • Doing a sensor reset on the trackers (see this)
  • Increase drift compensation in SlimeVR server
  • Moving large metal objects away from you
  • Turning off unnecessary devices in the room

My trackers disconnect randomly, are unstable, or laggy!

This could be for a multitude of reasons, most commonly an (electro)magnetically noisy environment. There are some things you can do to try to reduce this:

  • Moving large metal objects away from you
  • Turning off unnecessary devices in the room
  • Buy and use the GX(6/2) dongles instead
  • (GX) Changing the 2.4GHz channels the dongle is listening to in HaritoraConfigurator
  • (Bluetooth) Switching FPS transfer rate to 50 FPS

Another reason for this could be unfortunately well.. you! The human body reflects/blocks the 2.4GHz radio signals very well, so you may experience disconnections if the entire tracker is being obstructed by your own body. You can try to mitigate this by adjusting how your trackers are mounted on your body (remember to redo Automatic mounting calibration in SlimeVR)

Discord servers (for support)

You probably want to start with these!

Some other stuff!

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