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A Helpdesk or service desk is a one-stop point of contact that provides centralized information and support management service to handle a company’s internal or external queries. A helpdesk software solution enables the companies to resolve customer grievances faster and efficiently by simply automating the complaint process with a ticket
Mcwayz/MWSC
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A Helpdesk or service desk is a one-stop point of contact that provides centralized information and support management service to handle a company’s internal or external queries. A helpdesk software solution enables the companies to resolve customer grievances faster and efficiently by simply automating the complaint process with a ticket
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