The Resort Management System (RMS) is a comprehensive software solution designed to streamline resort operations, from guest services to administrative tasks. RMS offers an integrated, web-based platform accessible from desktops, tablets, and mobile devices, making it a scalable and adaptable solution for resorts of all sizes.
- Guest functionality: Search available rooms, book, modify, or cancel reservations.
- Staff functionality: View, update, or cancel reservations; confirm bookings manually or online.
- Automated notifications: Confirmation emails for successful bookings.
- Effortless processes: Self-check-in options for guests, manual check-in for staff.
- Streamlined payments: Automated calculation of outstanding charges and invoice generation.
- Dynamic schedules: Manage room availability and housekeeping tasks based on check-ins and check-outs.
- Guest requests: Guests can request additional housekeeping services via the portal.
- Integrated gateways: Supports multiple payment methods.
- Detailed invoicing: Generates and stores invoices for all transactions.
- Transparency: Guests can view their billing history.
- Operational insights: Generate occupancy, revenue, and guest demographic reports.
- Visual analytics: Utilize charts and graphs to analyze performance.
- Secure data: Store and update employee information with controlled access.
- Scheduling: Manage and report on employee schedules.
- Profit tracking: Monitor revenues and operating costs.
- Detailed reports: Daily, weekly, monthly, and yearly financial analytics.
- Comprehensive records: Track guest stay history and feedback securely.
- Service logs: Track guest services like restaurants and spa visits.
- Availability updates: Real-time updates on service availability and special offers.
- Browsers: Chrome.
- Database: Cloud-based MongoDB for secure data storage.
- Third-party integrations: Online booking platforms, payment gateways (PayOS), and email services (Mailjs).
- Backend: NestJS
- Frontend: ReactJS
- Database: MongoDB
- Hosting: Railway
- Compliance: GDPR, PCI-DSS, and other regulatory standards.
- Performance: Handle high user loads with no degradation.
- Scalability: Support single and multi-property resorts.
- Security: Strong access control and data protection measures.
- Internet connectivity: Reliable internet access is required for operations.
- Third-party systems: Booking platforms and payment gateways must be functional.
- User training: Resort staff will be trained to use the system efficiently.
- Reservation Management: Real-time room availability updates and booking confirmations.
- Check-in/Check-out: Support for both manual and self-service options.
- Housekeeping Management: Automated task scheduling and service requests.
- Billing: Transparent payment processing with support for multiple payment methods.
- Reporting: Scheduled and on-demand generation of performance metrics.
This project is licensed under the MIT License.