repo: mandatory issue templates (AIDM-423) (#11765)

- adds two two issue templates
- disables freeform issues
- deletes an unused issue template file
- adds a security policy file
- standardizes the create issue experience across tracers
- see the [node.js create issue
screen](https://github.com/DataDog/dd-trace-js/issues/new/choose) for an
example of how this will work

.github/ISSUE_TEMPLATE/bug_report.yaml

@@ -0,0 +1,64 @@
+name: "Bug Report (Low Priority)"
+description: "Create a public Bug Report. Note that these may not be addressed as quickly as the helpdesk and that looking up account information will be difficult."
+title: "[BUG]: "
+labels: bug
+body:
+  - type: input
+    attributes:
+      label: Tracer Version(s)
+      description: "Version(s) of the tracer affected by this bug"
+      placeholder: "1.23.4, 2.8.0"
+    validations:
+      required: true
+
+  - type: input
+    attributes:
+      label: Python Version(s)
+      description: "Version(s) of Python (`python --version`) that you've encountered this bug with"
+      placeholder: "Python 3.9.15"
+    validations:
+      required: true
+
+  - type: input
+    attributes:
+      label: Pip Version(s)
+      description: "Version(s) of Pip (`pip --version`) that you've encountered this bug with"
+      placeholder: "pip 22.0.4"
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Bug Report
+      description: Please add a clear and concise description of the bug here
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Reproduction Code
+      description: Please add code here to help us reproduce the problem
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Error Logs
+      description: "Please provide any error logs from the tracer (`DD_TRACE_DEBUG=true` can help)"
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Libraries in Use
+      description: "Which libraries and their versions are you using? Paste output from `pip freeze` here."
+    validations:
+      required: false
+
+  - type: input
+    attributes:
+      label: Operating System
+      description: "Provide your operating system and version (e.g. `uname -a`)"
+      placeholder: Darwin Kernel Version 23.6.0
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/config.yaml

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+blank_issues_enabled: false
+contact_links:
+  - name: Bug Report (High Priority)
+    url: https://help.datadoghq.com/hc/en-us/requests/new?tf_1260824651490=pt_product_type:apm&tf_1900004146284=pt_apm_language:python
+    about: Create an expedited Bug Report via the helpdesk (no login required). This will allow us to look up your account and allows you to provide additional information in private. Please do not create a GitHub issue to report a bug.
+  - name: Feature Request (High Priority)
+    url: https://help.datadoghq.com/hc/en-us/requests/new?tf_1260824651490=pt_product_type:apm&tf_1900004146284=pt_apm_language:python&tf_1260825272270=pt_apm_category_feature_request
+    about: Create an expedited Feature Request via the helpdesk (no login required). This helps with prioritization and allows you to provide additional information in private. Please do not create a GitHub issue to request a feature.
+

.github/ISSUE_TEMPLATE/feature_request.yaml

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+name: Feature Request (Low Priority)
+description: Create a public Feature Request. Note that these may not be addressed as quickly as the helpdesk and that looking up account information will be difficult.
+title: "[FEATURE]: "
+labels: feature-request
+body:
+  - type: input
+    attributes:
+      label: Package Name
+      description: "If your feature request is to add instrumentation support for a package please provide the name here"
+      placeholder: mysql
+    validations:
+      required: false
+
+  - type: input
+    attributes:
+      label: Package Version(s)
+      description: "If your feature request is to add instrumentation support for a package please provide the version you use"
+      placeholder: 0.0.3
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Describe the goal of the feature
+      description: A clear and concise goal of what you want to happen.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: Is your feature request related to a problem?
+      description: |
+        Please add a clear and concise description of your problem.
+        E.g. I'm unable to instrument my database queries...
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Describe alternatives you've considered
+      description: A clear and concise description of any alternative solutions or features you've considered
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: Additional context
+      description: Add any other context or screenshots about the feature request here
+    validations:
+      required: false

SECURITY.md

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+# Security Policy
+
+This document outlines the security policy for the Datadog Python client library (aka Python tracer) and what to do if you discover a security vulnerability in the project.
+Most notably, please do not share the details in a public forum (such as in a discussion, issue, or pull request) but instead reach out to us with the details.
+This gives us an opportunity to release a fix for others to benefit from by the time details are made public.
+
+## Supported Versions
+
+We accept vulnerability submissions for the [currently maintained release](https://github.com/DataDog/dd-trace-py/releases).
+
+## Reporting a Vulnerability
+
+If you discover a vulnerability in the Datadog Python client library (or any Datadog product for that matter) please submit details to the following email address:
+
+* [[email protected]](mailto:[email protected])