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Canute 360 Customer Support

Please email any questions not answered below to [email protected] (for support using your Canute 360) or [email protected] (for anything else).

Using your Canute 360

• Start by familiarising yourself with the Canute 360 User Manual

• Download Braille Ready Files to use with Canute 360 onto an SD card

• Problems with your SD card?

• Upgrade your Canute 360 to the latest software

• View the Canute 360 Frequently Asked Questions

• View the Canute 360 Technical Specification

Online tools for using with Canute 360

• Use RoboBraille's free online transcription service with its Canute setting

Distribution and returns

• View the Canute 360 Warranty

• Contact details for Canute 360 distributors

Developing for Canute

• Developing for the Canute protocol

Using Canute as a display with PCs

Canute can be used as a display connected to your PC. However most screen-reader software has not yet been updated to work with multiline displays. We are working with screen-reader developers to change this and coming up with some very exciting use-cases. See below for the latest screen-reader support for your Canute.

Therefore at present Canute-as-a-display is only recommended for use by developers. Currently all these solutions require a reasonably high level of technical competence to initially set up, such as experience editing the Windows Registry.

• Using Canute with BRLTTY on Debian-based Linux

• Using Canute with BRLTTY on ChromeOS

• Using Canute with BRLTTY on Windows 10

• Using Canute with Duxbury DBT on Windows 10

About this support repository

• This support repository is hosted on Bristol Braille's Github wiki ↵ and mirrored on the Bristol Braille Technology CIC website ↵

• Please email [email protected] if you have a contribution you would like to add to the Canute 360 wiki or if you would like to be given editing rights to the Wiki.

• Consult the Wikimedia user's guide for information on editing wiki software.