Customer relation Management (CRM)

Features

• User Login and Registration - user verification through email functionality.
• Customer Information Screen - Add/Delete/Update Customer information(Name, email, phone, address, GST No., frequency of automated reminder)
• CRM Screen - For each of the customer, a contact screen has been made where the user can see the history of past communications. He can add the communications made with timestamp information, conversation information. Also there should be a functionality to directly send mail to the customer from the app itself.
• Automated mail scheduling - setting up a mail scheduler which sends a mail of the past conversations with the user at a given number of days.

Libraries Used

• Mongodb databse
• Authentication using JSONWebToken with email verification.
• In app mail sending usign nodemailer with automated reminder mail sending with Kue libarary for Job scheduling
• Winston logger for logging purposes