diff --git a/locale/cs/LC_MESSAGES/admin-docs.po b/locale/cs/LC_MESSAGES/admin-docs.po
index a9f9221d..6dcb1b66 100644
--- a/locale/cs/LC_MESSAGES/admin-docs.po
+++ b/locale/cs/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2023-09-23 01:11+0000\n"
 "Last-Translator: Tomáš Kovařík <tomas.kovarik@cdv.cz>\n"
 "Language-Team: Czech <https://translations.zammad.org/projects/"
@@ -7593,52 +7593,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11483,19 +11483,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/da/LC_MESSAGES/admin-docs.po b/locale/da/LC_MESSAGES/admin-docs.po
index 8ab66a6f..19c21cb8 100644
--- a/locale/da/LC_MESSAGES/admin-docs.po
+++ b/locale/da/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: Automatically generated\n"
 "Language-Team: none\n"
@@ -7567,52 +7567,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11453,19 +11453,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/de/LC_MESSAGES/admin-docs.po b/locale/de/LC_MESSAGES/admin-docs.po
index 02ecd594..7fe9271a 100644
--- a/locale/de/LC_MESSAGES/admin-docs.po
+++ b/locale/de/LC_MESSAGES/admin-docs.po
@@ -7,8 +7,8 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
-"PO-Revision-Date: 2024-10-09 09:00+0000\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
+"PO-Revision-Date: 2024-10-15 09:00+0000\n"
 "Last-Translator: Ralf Schmid <rsc@zammad.com>\n"
 "Language-Team: German <https://translations.zammad.org/projects/"
 "documentations/admin-documentation-pre-release/de/>\n"
@@ -2901,7 +2901,8 @@ msgstr ""
 
 #: ../channels/facebook.rst:41
 msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type."
-msgstr "Wählen Sie im Tab \"Use cases\" den App-Typ \"Other\" und \"Business\"."
+msgstr ""
+"Wählen Sie im Tab \"Use cases\" den App-Typ \"Other\" und \"Business\"."
 
 #: ../channels/facebook.rst:0
 msgid "Screenshot of app creation with highlighted app type"
@@ -2912,9 +2913,9 @@ msgid ""
 "In the next screen, provide a fitting app name, contact email address and "
 "select your business portfolio and finally click on \"Create app\"."
 msgstr ""
-"Geben Sie in der nächsten Ansicht einen passenden App-Namen und eine "
-"Kontakt-E-Mail-Adresse an, wählen Sie Ihr Business Portfolio aus und klicken "
-"Sie schließlich auf \"Create app\"."
+"Geben Sie in der nächsten Ansicht einen passenden App-Namen und eine Kontakt-"
+"E-Mail-Adresse an, wählen Sie Ihr Business Portfolio aus und klicken Sie "
+"schließlich auf \"Create app\"."
 
 #: ../channels/facebook.rst:0
 msgid "Screenshot of app creation on \"Details\" tab"
@@ -2985,9 +2986,9 @@ msgid ""
 "where you have to provide the app ID as well as the app secret."
 msgstr ""
 "Falls noch nicht geschehen, gehen Sie in der Verwaltungsoberfläche von "
-"Zammad zum Abschnitt Facebook-Kanal und klicken Sie auf \"App konfigurieren\""
-". Daraufhin öffnet sich ein Dialog, in dem Sie die App-ID und App-Secret "
-"angeben müssen."
+"Zammad zum Abschnitt Facebook-Kanal und klicken Sie auf \"App "
+"konfigurieren\". Daraufhin öffnet sich ein Dialog, in dem Sie die App-ID und "
+"App-Secret angeben müssen."
 
 #: ../channels/facebook.rst:84
 msgid ""
@@ -9541,21 +9542,20 @@ msgstr ""
 msgid "For instance:"
 msgstr "Zum Beispiel:"
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
-"Es können *mehrere Organisationsmitglieder* hinzugefügt werden: Stellen Sie "
-"sicher, dass Sie die E-Mail-Adresse des Benutzers wie oben gezeigt mit "
-"ansonsten leeren Werten angeben."
+"Es können *mehrere Organisationsmitglieder* hinzugefügt werden. Trennen Sie "
+"mehrere Werte für ein Feld mit ``~~~`` wie oben angegeben."
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr "Schritt 3: Importieren Sie Ihre CSV-Datei in Zammad"
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
@@ -9563,24 +9563,24 @@ msgstr ""
 "Sobald die Daten übermittelt wurden, führt Zammad einen Testlauf durch, um "
 "die Anzahl der betroffenen Datensätze zu ermitteln:"
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr "CSV-Import-Testlauf und Bestätigungsdialog"
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr "Der CSV-Import beginnt immer mit einer Vorschau bzw. einem Testlauf."
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 "🤔 **Woher weiß Zammad, ob neue Datensätze erstellt oder ob Datensätze "
 "aktualisiert werden müssen?**"
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
@@ -9589,7 +9589,7 @@ msgstr ""
 "Eintrag enthalten, der mit einem bereits vorhandenen Organisationsnamen "
 "übereinstimmt."
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
@@ -9598,8 +9598,8 @@ msgstr ""
 "Sie viele Datensätze importieren, haben Sie etwas Geduld - es kann durchaus "
 "eine Minute dauern.)"
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr "Das war's! 🎉🎉🎉"
 
@@ -14342,7 +14342,15 @@ msgstr ""
 "die Attribute ``firstname`` (Vorname) und ``lastname`` (Nachname) sind "
 "**erforderlich**; und"
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+"Wenn Sie mehr als einen Wert für ein Feld haben, trennen Sie sie mit ``~~~`` "
+"wie oben angegeben."
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
@@ -14350,7 +14358,7 @@ msgstr ""
 "Sobald die Daten übermittelt wurden, führt Zammad einen Testlauf durch, um "
 "die Anzahl der betroffenen Datensätze zu berechnen:"
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
@@ -14359,7 +14367,7 @@ msgstr ""
 "Feldern ``E-Mail`` oder ``Login`` Werte enthalten, die mit einem bestehenden "
 "Benutzerkonto übereinstimmen."
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/es/LC_MESSAGES/admin-docs.po b/locale/es/LC_MESSAGES/admin-docs.po
index d912f973..883d31f3 100644
--- a/locale/es/LC_MESSAGES/admin-docs.po
+++ b/locale/es/LC_MESSAGES/admin-docs.po
@@ -7,9 +7,9 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
-"PO-Revision-Date: 2024-06-02 23:00+0000\n"
-"Last-Translator: Jordi Ferri <ferri1989@gmail.com>\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
+"PO-Revision-Date: 2024-10-18 22:00+0000\n"
+"Last-Translator: Marian <mariandilda@gmail.com>\n"
 "Language-Team: Spanish <https://translations.zammad.org/projects/"
 "documentations/admin-documentation-pre-release/es/>\n"
 "Language: es\n"
@@ -17,7 +17,7 @@ msgstr ""
 "Content-Type: text/plain; charset=UTF-8\n"
 "Content-Transfer-Encoding: 8bit\n"
 "Plural-Forms: nplurals=2; plural=n != 1;\n"
-"X-Generator: Weblate 5.5.5\n"
+"X-Generator: Weblate 5.7.2\n"
 
 #: ../channels/chat.rst:2 ../misc/first-steps.rst:88
 msgid "Chat"
@@ -28,59 +28,57 @@ msgstr "Chat"
 #: ../settings/security/ssl-certificates.rst:5
 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5
 msgid "Introduction"
-msgstr ""
+msgstr "Introducción"
 
 #: ../channels/chat.rst:7
 msgid ""
 "The chat feature in Zammad allows visitors of your website to initiate chats "
 "with agents. You can find the settings in the admin panel under \"Channels\"."
 msgstr ""
+"La función de chat de Zammad permite que los visitantes de tu sitio web "
+"inicien conversaciones con agentes. Puedes encontrar su configuración en el "
+"panel de administración, dentro de \"Canales\"."
 
 #: ../channels/chat.rst:10
 msgid ""
 "The feature is built to assist for proper customer support. And this is how "
 "it works:"
 msgstr ""
+"La función está diseñada para ayudar a brindar una atención al cliente "
+"adecuada. Y así es como funciona:"
 
 #: ../channels/chat.rst:13
-#, fuzzy
-#| msgid ""
-#| "We'll only display the chat widget, if at least one agent is available "
-#| "and the agent still has capacity."
 msgid ""
 "The chat widget will only be displayed to customers, if at least one agent "
 "is available and has capacity."
 msgstr ""
-"Solamente mostraremos el widget de chat si al menos un agente está "
-"disponible y tiene capacidad."
+"El widget del chat solo se mostrará si hay al menos un agente disponible y "
+"con capacidad."
 
 #: ../channels/chat.rst:15
 msgid ""
 "Agents can define how many simultaneous chat sessions they want to accept."
 msgstr ""
+"Los agentes pueden definir cuántas sesiones de chat simultáneas desean "
+"aceptar."
 
 #: ../channels/chat.rst:16
-#, fuzzy
-#| msgid ""
-#| "We're setting an agent as inactive, if the agent doesn't accept new chat "
-#| "requests or the WebApp is offline. This way, your support staff can take "
-#| "breaks without your customers waiting ages for a reaction (see point "
-#| "above)"
 msgid ""
 "An agent is set to inactive, if the agent doesn't accept new chat requests "
 "or is offline. Because of this, your agents can take breaks without having "
 "your customers to wait."
 msgstr ""
-"Establecemos al agente como inactivo, si el agente no acepta nuevas "
-"peticiones de chat o si la aplicación web no está en línea. De esta manera, "
-"su plantilla de soporte puede tomarse descansos sin que los clientes tengan "
-"que esperar mucho para una respuesta (ver el punto anterior)"
+"Un agente se configura como inactivo si no acepta nuevas solicitudes de chat "
+"o si está desconectado. Gracias a esto, los agentes pueden tomar descansos "
+"sin que los clientes tengan que esperar."
 
 #: ../channels/chat.rst:19
 msgid ""
 "You can define different topics for chats and agents can select for which "
 "topic they want to accept chat sessions."
 msgstr ""
+"Puedes definir diferentes temas para los chats y los agentes podrán "
+"seleccionar para qué tema desean aceptar las sesiones."
 
 #: ../channels/chat.rst:21
 msgid "No automatic answer is send to the customer."
@@ -117,16 +115,12 @@ msgid "General"
 msgstr ""
 
 #: ../channels/chat.rst:33
-#, fuzzy
-#| msgid ""
-#| "The area for configuring the chat can be found in the admin area at "
-#| "Channels > Chat:"
 msgid ""
 "The area for configuring the chat can be found in the admin panel under "
 "**Channels > Chat**."
 msgstr ""
-"El área para configurar el chat puede ser encontrado en el área de "
-"administración en Canales → Chat:"
+"El área para configurar el chat puede ser encontrada en el panel de "
+"administración dentro de **Canales → Chat**."
 
 #: ../channels/chat.rst:36
 msgid ""
@@ -180,7 +174,7 @@ msgstr ""
 
 #: ../channels/chat.rst:68
 msgid "Website Implementation"
-msgstr ""
+msgstr "Implementación sitio web"
 
 #: ../channels/chat.rst:71 ../channels/form.rst:156
 #: ../system/integrations/cti/generic.rst:7
@@ -188,7 +182,7 @@ msgstr ""
 #: ../system/integrations/cti/sipgate.rst:12
 #: ../system/integrations/zabbix.rst:10
 msgid "Requirements"
-msgstr "Requisitos"
+msgstr "Requerimientos"
 
 #: ../channels/chat.rst:73
 msgid ""
@@ -196,6 +190,9 @@ msgid ""
 "choose which one you prefer by toggling the **With jQuery** switch that will "
 "display the appropriate code snippet below."
 msgstr ""
+"El chat de Zammad viene en dos versiones: una con jQuery y otra sin jQuery. "
+"Puedes elegir cuál prefieres activando el interruptor **Con jQuery** que "
+"mostrará el fragmento de código correspondiente a continuación."
 
 #: ../channels/chat.rst:77
 msgid ""
@@ -208,15 +205,13 @@ msgstr ""
 #: ../channels/chat.rst:85 ../manage/checklist.rst:16
 #: ../system/integrations/smime/index.rst:41
 msgid "Usage"
-msgstr "Uso"
+msgstr "Usabilidad"
 
 #: ../channels/chat.rst:87
 msgid "You have two options to implement the chat on your website:"
-msgstr "Tiene dos opciones para implementar el chat en su sitio web:"
+msgstr "Tienes dos opciones para implementar el chat en tu sitio web:"
 
 #: ../channels/chat.rst:89
-#, fuzzy
-#| msgid "Automatically show chat (that's the default-setting)"
 msgid "Automatically show the chat (that's the default setting)"
 msgstr "Mostrar automáticamente el chat (esta es la configuración por defecto)"
 
@@ -7757,52 +7752,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11655,19 +11650,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/es_CO/LC_MESSAGES/admin-docs.po b/locale/es_CO/LC_MESSAGES/admin-docs.po
index 47cd311a..966acff3 100644
--- a/locale/es_CO/LC_MESSAGES/admin-docs.po
+++ b/locale/es_CO/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: Automatically generated\n"
 "Language-Team: none\n"
@@ -7567,52 +7567,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11453,19 +11453,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/es_MX/LC_MESSAGES/admin-docs.po b/locale/es_MX/LC_MESSAGES/admin-docs.po
index 589962a4..cd1ea57f 100644
--- a/locale/es_MX/LC_MESSAGES/admin-docs.po
+++ b/locale/es_MX/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2023-10-11 14:18+0000\n"
 "Last-Translator: morealedgar <morealedgar@gmail.com>\n"
 "Language-Team: Spanish (Mexico) <https://translations.zammad.org/projects/"
@@ -7572,52 +7572,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11458,19 +11458,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/fa/LC_MESSAGES/admin-docs.po b/locale/fa/LC_MESSAGES/admin-docs.po
index 60664d6b..4d660bb4 100644
--- a/locale/fa/LC_MESSAGES/admin-docs.po
+++ b/locale/fa/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: Automatically generated\n"
 "Language-Team: none\n"
@@ -7567,52 +7567,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11453,19 +11453,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/fr/LC_MESSAGES/admin-docs.po b/locale/fr/LC_MESSAGES/admin-docs.po
index 34607e10..85568efb 100644
--- a/locale/fr/LC_MESSAGES/admin-docs.po
+++ b/locale/fr/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2024-10-08 00:00+0000\n"
 "Last-Translator: Misha <misha@association-enoria.org>\n"
 "Language-Team: French <https://translations.zammad.org/projects/"
@@ -7802,52 +7802,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11708,19 +11708,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/fr_CA/LC_MESSAGES/admin-docs.po b/locale/fr_CA/LC_MESSAGES/admin-docs.po
index 897dc638..e784dd07 100644
--- a/locale/fr_CA/LC_MESSAGES/admin-docs.po
+++ b/locale/fr_CA/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2021-12-03 14:33+0000\n"
 "Last-Translator: TRANSFER FROM TRANSIFEX <support@zammad.com>\n"
 "Language-Team: French (Canada) <https://translations.zammad.org/projects/"
@@ -7750,52 +7750,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11677,19 +11677,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/hr/LC_MESSAGES/admin-docs.po b/locale/hr/LC_MESSAGES/admin-docs.po
index 37993ec0..43e30169 100644
--- a/locale/hr/LC_MESSAGES/admin-docs.po
+++ b/locale/hr/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2022-06-15 13:40+0000\n"
 "Last-Translator: Ivan Perovic <ip@zammad.com>\n"
 "Language-Team: Croatian <https://translations.zammad.org/projects/"
@@ -7645,52 +7645,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11541,19 +11541,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/hu/LC_MESSAGES/admin-docs.po b/locale/hu/LC_MESSAGES/admin-docs.po
index 5b7aef6b..05b292b4 100644
--- a/locale/hu/LC_MESSAGES/admin-docs.po
+++ b/locale/hu/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: Automatically generated\n"
 "Language-Team: none\n"
@@ -7567,52 +7567,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11453,19 +11453,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/it/LC_MESSAGES/admin-docs.po b/locale/it/LC_MESSAGES/admin-docs.po
index eaeafaa8..9e10e2b5 100644
--- a/locale/it/LC_MESSAGES/admin-docs.po
+++ b/locale/it/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2023-04-15 10:17+0000\n"
 "Last-Translator: crnfpp <crnfpp@unife.it>\n"
 "Language-Team: Italian <https://translations.zammad.org/projects/"
@@ -7583,52 +7583,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11475,19 +11475,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/nl/LC_MESSAGES/admin-docs.po b/locale/nl/LC_MESSAGES/admin-docs.po
index 3208cc8e..c2a296fb 100644
--- a/locale/nl/LC_MESSAGES/admin-docs.po
+++ b/locale/nl/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: Automatically generated\n"
 "Language-Team: none\n"
@@ -7567,52 +7567,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11453,19 +11453,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/pl/LC_MESSAGES/admin-docs.po b/locale/pl/LC_MESSAGES/admin-docs.po
index 2ad7ab35..06d465bb 100644
--- a/locale/pl/LC_MESSAGES/admin-docs.po
+++ b/locale/pl/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2024-06-20 06:00+0000\n"
 "Last-Translator: MBekspert <michal.bosak@ekspert.biz>\n"
 "Language-Team: Polish <https://translations.zammad.org/projects/"
@@ -7578,52 +7578,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11466,19 +11466,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/pt_BR/LC_MESSAGES/admin-docs.po b/locale/pt_BR/LC_MESSAGES/admin-docs.po
index 93bf57e0..489b48d7 100644
--- a/locale/pt_BR/LC_MESSAGES/admin-docs.po
+++ b/locale/pt_BR/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2024-03-10 08:00+0000\n"
 "Last-Translator: Glauber Daniel Ribeiro <glauberdribeiro@gmail.com>\n"
 "Language-Team: Portuguese (Brazil) <https://translations.zammad.org/projects/"
@@ -7792,52 +7792,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11754,19 +11754,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/ru/LC_MESSAGES/admin-docs.po b/locale/ru/LC_MESSAGES/admin-docs.po
index e6158ed0..9b77fa6c 100644
--- a/locale/ru/LC_MESSAGES/admin-docs.po
+++ b/locale/ru/LC_MESSAGES/admin-docs.po
@@ -7,8 +7,8 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
-"PO-Revision-Date: 2024-08-06 03:16+0000\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
+"PO-Revision-Date: 2024-10-16 13:00+0000\n"
 "Last-Translator: Nikita <nyakovlev@iko.tech>\n"
 "Language-Team: Russian <https://translations.zammad.org/projects/"
 "documentations/admin-documentation-pre-release/ru/>\n"
@@ -18,7 +18,7 @@ msgstr ""
 "Content-Transfer-Encoding: 8bit\n"
 "Plural-Forms: nplurals=3; plural=n%10==1 && n%100!=11 ? 0 : n%10>=2 && "
 "n%10<=4 && (n%100<10 || n%100>=20) ? 1 : 2;\n"
-"X-Generator: Weblate 5.6.2\n"
+"X-Generator: Weblate 5.7.2\n"
 
 #: ../channels/chat.rst:2 ../misc/first-steps.rst:88
 msgid "Chat"
@@ -1288,7 +1288,7 @@ msgstr ""
 #: ../channels/email/email-headers.rst:51
 #: ../system/integrations/checkmk/api-reference.rst:113
 msgid "Ticket Attributes"
-msgstr ""
+msgstr "Атрибуты заявки"
 
 #: ../channels/email/email-headers.rst:53
 msgid ""
@@ -1421,7 +1421,7 @@ msgstr ""
 
 #: ../channels/email/email-headers.rst:111
 msgid "Article Attributes"
-msgstr ""
+msgstr "Атрибуты статьи"
 
 #: ../channels/email/email-headers.rst:113
 msgid ""
@@ -6891,7 +6891,7 @@ msgstr ""
 #: ../manage/time-accounting.rst:150 ../manage/time-accounting.rst:164
 #: ../system/maintenance.rst:31
 msgid "Title"
-msgstr ""
+msgstr "Заголовок"
 
 #: ../manage/knowledge-base.rst:146
 msgid "This is the URL title that's being displayed to your users."
@@ -7231,16 +7231,16 @@ msgstr ""
 #: ../manage/macros/learn-by-example.rst:0
 #: ../misc/object-conditions/basics.rst:159
 msgid "State"
-msgstr ""
+msgstr "Состояние"
 
 #: ../manage/macros/learn-by-example.rst:13
 msgid "closed"
-msgstr ""
+msgstr "закрыта"
 
 #: ../manage/macros/learn-by-example.rst:0 ../manage/tags.rst:2
 #: ../misc/object-conditions/basics.rst:177
 msgid "Tags"
-msgstr ""
+msgstr "Теги"
 
 #: ../manage/macros/learn-by-example.rst:14
 msgid "add ``spam``"
@@ -7249,7 +7249,7 @@ msgstr ""
 #: ../manage/macros/learn-by-example.rst:0
 #: ../misc/object-conditions/basics.rst:143
 msgid "Owner"
-msgstr ""
+msgstr "Владелец"
 
 #: ../manage/macros/learn-by-example.rst:15
 #: ../manage/macros/learn-by-example.rst:33
@@ -7311,7 +7311,7 @@ msgstr ""
 
 #: ../manage/organizations/index.rst:2
 msgid "Organizations"
-msgstr ""
+msgstr "Организации"
 
 #: ../manage/organizations/index.rst:4
 msgid ""
@@ -7603,52 +7603,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -10396,7 +10396,7 @@ msgstr ""
 
 #: ../manage/time-accounting.rst:2
 msgid "Time Accounting"
-msgstr ""
+msgstr "Учёт рабочего времени"
 
 #: ../manage/time-accounting.rst:4
 msgid ""
@@ -10503,7 +10503,7 @@ msgstr ""
 
 #: ../manage/time-accounting.rst:None
 msgid "Time Accounting Unit"
-msgstr ""
+msgstr "Единица измерения учёта рабочего времени"
 
 #: ../manage/time-accounting.rst:65
 msgid "The configurable time accounting unit is used only for display!"
@@ -10522,7 +10522,7 @@ msgstr ""
 
 #: ../manage/time-accounting.rst:76
 msgid "Activity Types"
-msgstr ""
+msgstr "Типы деятельности"
 
 #: ../manage/time-accounting.rst:78
 msgid ""
@@ -10657,7 +10657,7 @@ msgstr ""
 #: ../misc/object-conditions/basics.rst:90
 #: ../misc/object-conditions/basics.rst:158
 msgid "Customer"
-msgstr ""
+msgstr "Клиент"
 
 #: ../manage/time-accounting.rst:152 ../manage/time-accounting.rst:166
 #: ../manage/time-accounting.rst:181
@@ -11207,7 +11207,7 @@ msgstr ""
 
 #: ../manage/users/index.rst:2
 msgid "Users"
-msgstr ""
+msgstr "Пользователи"
 
 #: ../manage/users/index.rst:4
 msgid ""
@@ -11493,19 +11493,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
@@ -13392,7 +13398,7 @@ msgstr ""
 #: ../misc/object-conditions/basics.rst:125
 #: ../system/integrations/checkmk/admin-panel-reference.rst:15
 msgid "Group"
-msgstr ""
+msgstr "Группа"
 
 #: ../misc/object-conditions/basics.rst:30
 msgid ""
@@ -13408,7 +13414,7 @@ msgstr ""
 #: ../misc/object-conditions/basics.rst:194
 #: ../misc/object-conditions/basics.rst:202
 msgid "Article"
-msgstr ""
+msgstr "Статья"
 
 #: ../misc/object-conditions/basics.rst:37
 msgid "Execution time"
@@ -13601,7 +13607,7 @@ msgstr ""
 #: ../system/integrations/checkmk/api-reference.rst:138
 #: ../system/integrations/checkmk/api-reference.rst:172
 msgid "owner"
-msgstr ""
+msgstr "владелец"
 
 #: ../misc/object-conditions/basics.rst:118
 msgid "Checks if tickets are assigned."
@@ -17921,7 +17927,7 @@ msgstr ""
 
 #: ../system/core-workflows/how-do-they-work.rst:184
 msgid "Priority"
-msgstr ""
+msgstr "Приоритет"
 
 #: ../system/core-workflows/how-do-they-work.rst:186
 msgid ""
@@ -18804,7 +18810,7 @@ msgstr ""
 
 #: ../system/integrations/checkmk/api-reference.rst:137
 msgid "group"
-msgstr ""
+msgstr "группа"
 
 #: ../system/integrations/checkmk/api-reference.rst:139
 msgid "state"
@@ -18812,7 +18818,7 @@ msgstr ""
 
 #: ../system/integrations/checkmk/api-reference.rst:140
 msgid "priority"
-msgstr ""
+msgstr "приоритет"
 
 #: ../system/integrations/checkmk/api-reference.rst:142
 msgid ""
@@ -23170,7 +23176,7 @@ msgstr ""
 
 #: ../system/objects/types.rst:156
 msgid "Text"
-msgstr ""
+msgstr "Текст"
 
 #: ../system/objects/types.rst:157
 msgid "Url *(URL fields disable link-template availability)*"
diff --git a/locale/sr/LC_MESSAGES/admin-docs.po b/locale/sr/LC_MESSAGES/admin-docs.po
index 8151d1e1..17794a93 100644
--- a/locale/sr/LC_MESSAGES/admin-docs.po
+++ b/locale/sr/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad Admin Documentation pre-release\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2024-10-09 09:00+0000\n"
 "Last-Translator: Dusan Vuckovic <dv@zammad.com>\n"
 "Language-Team: Serbian <https://translations.zammad.org/projects/"
@@ -2870,7 +2870,8 @@ msgstr ""
 msgid ""
 "Scroll down and select \"Facebook Login for Business\" by clicking on the "
 "\"Set up\" button."
-msgstr "Изаберите „Facebook Login for Business” испод кликом на дугме „Set up”."
+msgstr ""
+"Изаберите „Facebook Login for Business” испод кликом на дугме „Set up”."
 
 #: ../channels/facebook.rst:0
 msgid ""
@@ -2895,7 +2896,8 @@ msgstr ""
 
 #: ../channels/facebook.rst:0
 msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\""
-msgstr "Снимак екрана подешавања апликације са наглашеним „OAuth Redirect URIs”"
+msgstr ""
+"Снимак екрана подешавања апликације са наглашеним „OAuth Redirect URIs”"
 
 #: ../channels/facebook.rst:74
 msgid ""
@@ -2955,8 +2957,8 @@ msgid ""
 msgstr ""
 "По успешном повезивању ваше апликације са Zammad-om, сада можете додати "
 "налог кликом на дугме „Додај налог” у Zammad-у. Бићете преусмерени на "
-"Facebook и биће вам приказан дијалог одабира налога. Потврдите кликом на „"
-"Continue as ...” или се пријавите под другим налогом."
+"Facebook и биће вам приказан дијалог одабира налога. Потврдите кликом на "
+"„Continue as ...” или се пријавите под другим налогом."
 
 #: ../channels/facebook.rst:None
 msgid "Screenshot showing Account selection from Meta"
@@ -9265,20 +9267,24 @@ msgstr ""
 msgid "For instance:"
 msgstr "На пример:"
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
+#, fuzzy
+#| msgid ""
+#| "Several *organization members* can be added: Ensure to provide the users "
+#| "email address as shown above with empty values."
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 "Може се додати неколико *чланова организације*: oбавезно наведите имејл "
 "адресу корисника као што је приказано изнад са празним вредностима."
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr "Корак 3: Увезите свој .csv у Zammad"
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
@@ -9286,22 +9292,22 @@ msgstr ""
 "Када су ваши необрађени подаци о организацији отпремљени, Zammad ће извршити "
 "пробни увоз да би израчунао број записа на које утиче:"
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr "Пробно покретање CSV увоза и дијалог за потврду"
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr "CSV увоз увек почиње прегледом/пробним радом."
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr "🤔 **Како зна када да дода нове записе, а када да их освежи?**"
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
@@ -9309,7 +9315,7 @@ msgstr ""
 "Записи се освежавају када увезени подаци садрже ``name`` које одговара "
 "постојећем уносу организације."
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
@@ -9317,8 +9323,8 @@ msgstr ""
 "Кликните на **Да, започни прави увоз** да бисте наставили. (Уколико увозите "
 "много записа, будите стрпљиви – може потрајати минут.)"
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr "То је то! 🎉🎉🎉"
 
@@ -13896,7 +13902,16 @@ msgstr "Корак 2: Извезите своје корисничке пода
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr "атрибути ``firstname`` и ``lastname`` су **обавезни**; и"
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+#, fuzzy
+#| msgid ""
+#| "If you have more than one business portfolio, select the desired one."
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr "Уколико имате више од једног business портфолиа, одаберите један."
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
@@ -13904,7 +13919,7 @@ msgstr ""
 "Када су ваши необрађени кориснички подаци послати, Zammad ће извршити пробни "
 "увоз да би израчунао број записа на које утиче:"
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
@@ -13912,7 +13927,7 @@ msgstr ""
 "Записи се ажурирају када увезени подаци садрже ``email`` или ``login`` који "
 "се подудара са постојећим корисничким налогом."
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/sv/LC_MESSAGES/admin-docs.po b/locale/sv/LC_MESSAGES/admin-docs.po
index 7496382d..233dfda6 100644
--- a/locale/sv/LC_MESSAGES/admin-docs.po
+++ b/locale/sv/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2024-02-01 11:00+0000\n"
 "Last-Translator: kjellbrandes <kjell@zippit.se>\n"
 "Language-Team: Swedish <https://translations.zammad.org/projects/"
@@ -7573,52 +7573,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11459,19 +11459,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/th/LC_MESSAGES/admin-docs.po b/locale/th/LC_MESSAGES/admin-docs.po
index c61299dc..88da9bfa 100644
--- a/locale/th/LC_MESSAGES/admin-docs.po
+++ b/locale/th/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: Automatically generated\n"
 "Language-Team: none\n"
@@ -7567,52 +7567,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11453,19 +11453,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/tr/LC_MESSAGES/admin-docs.po b/locale/tr/LC_MESSAGES/admin-docs.po
index 4a961a34..0084d589 100644
--- a/locale/tr/LC_MESSAGES/admin-docs.po
+++ b/locale/tr/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2024-09-27 17:00+0000\n"
 "Last-Translator: Rob <robertborge@outlook.com>\n"
 "Language-Team: Turkish <https://translations.zammad.org/projects/"
@@ -8035,52 +8035,52 @@ msgstr ""
 msgid "For instance:"
 msgstr "Örneğin:"
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 #, fuzzy
 msgid "That's it! 🎉🎉🎉"
 msgstr "Bu kadar! 🎉🎉🎉"
@@ -12189,19 +12189,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"
diff --git a/locale/zh_Hans/LC_MESSAGES/admin-docs.po b/locale/zh_Hans/LC_MESSAGES/admin-docs.po
index d1b1f520..c61eafb0 100644
--- a/locale/zh_Hans/LC_MESSAGES/admin-docs.po
+++ b/locale/zh_Hans/LC_MESSAGES/admin-docs.po
@@ -7,7 +7,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2024-10-07 18:05+0200\n"
+"POT-Creation-Date: 2024-10-10 11:53+0200\n"
 "PO-Revision-Date: 2023-08-14 12:18+0000\n"
 "Last-Translator: chen <chenchen@4chian.com>\n"
 "Language-Team: Chinese (Simplified) <https://translations.zammad.org/"
@@ -7661,52 +7661,52 @@ msgstr ""
 msgid "For instance:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/organizations/via-csv-import.rst:40
 msgid ""
-"Several *organization members* can be added: Ensure to provide the users "
-"email address as shown above with empty values."
+"Several *organization members* can be added. Separate multiple values for "
+"one field with ``~~~`` as above."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:48
-#: ../manage/users/via-csv-import.rst:45
+#: ../manage/organizations/via-csv-import.rst:44
+#: ../manage/users/via-csv-import.rst:48
 msgid "Step 3: Import Your .csv to Zammad"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:50
+#: ../manage/organizations/via-csv-import.rst:46
 msgid ""
 "Once your raw organization data has been submitted, Zammad will perform a "
 "test run to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import test run and confirmation dialog"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:58
-#: ../manage/users/via-csv-import.rst:55
+#: ../manage/organizations/via-csv-import.rst:54
+#: ../manage/users/via-csv-import.rst:58
 msgid "CSV import always begins with a preview / test run."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:60
-#: ../manage/users/via-csv-import.rst:57
+#: ../manage/organizations/via-csv-import.rst:56
+#: ../manage/users/via-csv-import.rst:60
 msgid "🤔 **How does it know when to create new records and when to update?**"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:62
+#: ../manage/organizations/via-csv-import.rst:58
 msgid ""
 "Records are updated when the imported data contains a ``name`` that matches "
 "an existing organization entry."
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:61
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient—it may take a minute.)"
 msgstr ""
 
-#: ../manage/organizations/via-csv-import.rst:68
-#: ../manage/users/via-csv-import.rst:65
+#: ../manage/organizations/via-csv-import.rst:64
+#: ../manage/users/via-csv-import.rst:68
 msgid "That's it! 🎉🎉🎉"
 msgstr ""
 
@@ -11558,19 +11558,25 @@ msgstr ""
 msgid "the ``firstname`` and ``lastname`` attributes are **required**; and"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:47
+#: ../manage/users/via-csv-import.rst:44
+msgid ""
+"If you have more than one value for a field, separate them with ``~~~`` as "
+"above."
+msgstr ""
+
+#: ../manage/users/via-csv-import.rst:50
 msgid ""
 "Once your raw user data has been submitted, Zammad will perform a test run "
 "to compute the number of affected records:"
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:59
+#: ../manage/users/via-csv-import.rst:62
 msgid ""
 "Records are updated when the imported data contains an ``email`` or "
 "``login`` that matches an existing user account."
 msgstr ""
 
-#: ../manage/users/via-csv-import.rst:62
+#: ../manage/users/via-csv-import.rst:65
 msgid ""
 "Click **Yes, start real import** to proceed. (If you're importing a lot of "
 "records, be patient - it may take a minute.)"