Webex initialisation and authorisation issue on iPhone

[Arman-Morshed]

When user tries to login to the app using JWT token, on real device WebexSDK.Authenticator fails as method authenticator.authorizedWith(jwt: textField?.text ?? "", completionHandler: { ... } does not return with the result, but it does return when user tries to login with expired JWT token and shows error. Due to which user fails to login and app crashes as a user tries to send message or initiate a call. We tried running KitchenSink example app on real device provide by Webex but the result is same on real device.

Environment:

• WebexSDK: 3.6.0
• Xcode: 14.0
• iOS: 16.0
• macOS: 12.6

[hazeenafarook]

Hi @Arman,

If you have tried the same on our demo app here https://github.com/webex/webex-ios-sdk-example and get the same result, kindly give us the detailed steps to reproduce along with client and console logs to debug further including the complete phone model, version, SDK versions used.

Regards,
Hazeena Farook

[Nightsquid7]

Same issue in Xcode 14.1, running in simulator and iPhone XS iOS 15.5 and webex SDK version 3.7.0 and 3.7.1.

Moving back to 3.5.0 seems to have fixed the issue.