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Remote Audio stops playing when minimizing the app #29

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fhartmann-erp opened this issue Jun 16, 2021 · 2 comments
Open

Remote Audio stops playing when minimizing the app #29

fhartmann-erp opened this issue Jun 16, 2021 · 2 comments

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@fhartmann-erp
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The remote audio stops playing when minimizing the app. Also the local mic doesnt get sent to the remote partner when the app is minimized.

I also called the methods webex.getPhone().enableBackgroundConnection(true) and webex.getPhone().enableBackgroundStream(true).

We also used the sdk on iOS and there we just had to configure the app enabled background modes and it worked.
When sharing the screen from the android device the remote audio keeps playing and also the local mic gets sent to remote.

@jbenyovs
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jbenyovs commented Jul 1, 2021

@fhartmann-erp can you please provide more details, include device information, Android version, SDK version, logs and test steps. Also can you please confirm from whether this is an issue in v2.8 or v3.0 SDK. If it is with 2.8, does it work with 3.0? Thanks

@jbenyovs
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@fhartmann-erp can you please update on the above? Are you still facing this issue?

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