diff --git a/src/components/WebexMember/WebexMember.jsx b/src/components/WebexMember/WebexMember.jsx
index 56032c5d4..4c4fbf82e 100644
--- a/src/components/WebexMember/WebexMember.jsx
+++ b/src/components/WebexMember/WebexMember.jsx
@@ -39,8 +39,8 @@ export default function WebexMember({
   const members = useMembers(destinationID, destinationType);
   const member = members
     .find((itemMember) => itemMember.ID === personID);
+  const memberName = member?.name || displayName;
   const organization = useOrganization(orgID);
-
   const isMuted = member?.muted;
   const isSpeaking = member?.speaking;
   const isExternal = orgID !== undefined && me.orgID !== undefined && me.orgID !== orgID;
@@ -64,7 +64,7 @@ export default function WebexMember({
       <WebexAvatar personID={personID} displayStatus={displayStatus} className={sc('avatar')} />
       <div className={sc('details')}>
         <div className={sc('name')}>
-          {(displayName ?? <Spinner size={18} />) || <i>Name not available</i>}
+          {(memberName ?? <Spinner size={18} />) || <i>Name not available</i>}
           {isGuest && <span className={sc('guest')}> (Guest)</span>}
         </div>
         {roles.length > 0 && <div className={sc('roles')}>{roles.join(', ')}</div>}