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pii-ner-exclude.txt
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python:3.10
0.0.0.34
ner_output_file.txt
rev
v1.5.2
Zendesk
Zendesk ID
Transform Zendesk
updated_at
Transform HelpDesk
HelpDeskUser
3.5.2
Classes Without Boilerplate"
0.4.3
4.1.2
0.9.0
3.14.0
5.10.1
A Python
0.7.0
2.5.2
2.5.0
3.0.9
TOML
Backported and Experimental Type Hints for Python 3.7+
707484919a5f70a0311d36dd8f229ed3121b25c38c546f7a2d34ec1a8f5cbe1c
PYTHONPATH
DLL
var/
PyInstaller
# Installer
pip-delete-this-directory.txt
local_settings.py
Scrapy
Sphinx
PyBuilder
Jupyter Notebook
#
PEP 582
Celery
env/
ENV/
# Rope
dmypy.json
Pyre
PyCharm
PII
0.1.0
Ross Miller
MIT
^0.9.0"
Home 2
Home.as_view
WSGI
Django 4.1.2
DjangoTemplates
DIRS
OPTIONS
NAME
SHELL
Dockerfile.dev
Halo ITSM
Index](/docs
Variables](/docs
COLOUR_GREEN=\033[32;01
COLOUR_YELLOW=\033[33;01
COLOUR_NONE=\033[0m
Run Django
migrate$(COLOUR_NONE
Zendesk API
Jim Example
django.contrib import
DEFAULT_PERMISSION_CLASSES
Token
Zenpy
HELP_DESK_CREDS=
# Help Desk Service
Zendesk](/docs/zendesk.md
HELP_DESK_INTERFACE | None
HTTP
zendesk_api_proxy
Username
DRF
Zendesk MUST
id>/comments.json
help_desk_api.views
Content-Type
F401
is_superuser
unique_sso_legacy_user_id
validated_data
E722
halo_client_secret
Halo ID
Halo Action
priority_id
agent_id"
"Transform Halo
HelpDeskCustomField(id
priority_id
agent_id"
Halo User
Halo
"Transform Halo
HelpDesk
"Add a comment
"Transform from HelpDeskTicket to Zendesk ticket instance
API
https://github.com/uktrade/pii-secret-check-hooks
config/` - Django
help_desk_api/` - API
0.0.0.0:8000
Docker DB
db.sqlite3-journal
db.sqlite3
.cache
htmlcov/
Installer
parts/
github.com/David-OConnor/pyflow
" Django settings for help_desk_api project.
BASE_DIR
VCAP_SERVICES
SessionMiddleware
django.middleware.common
CommonMiddleware
AuthenticationMiddleware
MessageMiddleware
BACKEND
BigAutoField
django.core.cache.backends.db.
DatabaseCache
flake8
Default
Notes
DEBUG
HELP_DESK_INTERFACE
HELP_DESK_CREDS
REQUIRE_ZENDESK
Control
args
NER
https://github.com/pycqa/flake8
0.0.0.0
info
POST
me.json
BlankEnum
'zendesk' - Zendesk
schemas/BlankEnum
maxLength
JSONRenderer
The Halo ID of the Ticket
'" Transform from HelpDeskComment to halo comment format.'
'" Transform from HelpDeskTicket to halo ticket format'
Open
Comments Serializer
Tickets Serializer
Halo User Serializer
GET User in Halo
Create/Update User
GET Agent Me
zendesk` - Zendesk
'schemas/BlankEnum'
TicketType
Halo API
halo_response['id
CommentView.as_view
halo.data_class
ZendeskTicket
" Create a User in Halo
AllowAny
abc
ABC
f"Actions?ticket_id={ticket_response['id
Ticket Payload TODO
Comment Payload TODO
MockResponse
Requests.get
Get Ticket and Create Ticket Tests
Token Success
GET Ticket Success
GET Ticket Failure
Critical
zendesk_request['id
Comment Create Payload TODO
Comment Update Payload TODO
Tags Serializer
Ticket Mapping
ZendeskTicketContainer(zendesk_ticket
print("client_id=
HALO_SUBDOMAIN}.haloitsm.com
CustomFields Serializer
GET Token Success
GET Token Failure
Postcode
Email
APIViews
ZenpyAuthentication
Comment Mapping
Get Comments Tests
GET Comment Success
GET Comment Failure
"Example User
Deprtment for International Trade
Europe
Example User
isimportantcontact2
Deprtment for International Trade/UK Trade
override_org_logo
defcat1
defcat2
defcat3
defcat4
allowall_category1
client_to_invoice
line1
Site Invoice Address
guid
allowviewclientdocs
azure_last_login_date
canviewopps
job_title
Get a User
the Halo API
the Zendesk API"
DBT
int - Zendesk
CustomPagination
List Tickets with Pagination Logic
" Single Ticket Serializer
Multiple Tickets Serializer
IntegerField
MetaFieldSerializer
print(pagenum
ENV
GET All Tickets from Halo
GET Me
zendesk_manager.users.me
CustomField
ZendeskUser
Receive Zendesk
Get User and Create User Tests
GET User Success
GET User Failure
POST User Success
POST User Failure
Update User Success
Email
first 6
Zendesk User Serializer
Zendesk Comments Serializer
Zendesk Tags Serializer
Zendesk CustomFields Serializer
Zendesk Tickets Serializer
Zendesk Single Ticket Serializer
Zendesk Multiple Tickets Serializer
Get MeView Tests
GET Me Success
GET Me Failure
config/mapping.json
ZendeskUserSerializer(serializers
Zendesk User
Serializer
EmailField
ZendeskTicketContainer
Zendesk Attachments
Zendesk Payload
Halo Payload
Zendesk to Halo Ticket Example Payload
ZendeskTicketSerializer
ZendeskComment
ZendeskTicketsContainer
halo_manager.update_ticket(request_data
assert isinstance(ticket
assert isinstance(ticket['ticket'
assert isinstance(ticket['ticket'][0]
POST Ticket Failure
assert excinfo.typename
halo_manager.update_ticket(request_data
assert isinstance(ticket
assert isinstance(ticket['ticket'
assert isinstance(ticket['ticket'][0]
POST Ticket Failure
assert excinfo.typename
tag2
Data Workspace
PUT
DESCRIPTION
Zendesk fields JSON
Zendesk groups JSON
defined.</td
Verdana
.title
.description p {
Notes</h2
Macros
Canned Text
Actions
Zendesk's
condition['value
Satisfaction Score
Hours
"Set Group
" Assigns the ticket
WebHook
Tokens
Target
NOOP
Ticket Priority
Ticket Status
Add Comment - HTML
Add Comment - Plain
CC
Email User
email_router` - Code for Lambda
Lambda
lambda_layer_requirements.txt
http://localhost:8000
SW1A 1AA
Unsuccessful User
Unsuccessful Ticket
Cache
" Directory Forms API
Andorra
Enquiry Subject
286
CFITAsemail
CFIMCompanyname
IM Company
Primary Company Contact Name
Primary Contact Job Title
Primary Contact Email Address
Primary Contact Phone Number
IM Companies House
CFMoresectordetail
Details of Export
Trade Shows - Details
11450660141853
CFOtherdetails
Market Access Barriers
CFIMSector
IM Sector
Key Buyer - Customers
Type of Support
IM Markets
CFCollateral
ITA
Trade Shows
IM Employee Number
CFHEPException
11472151388061
IM
11472161834909
11927571756189
CFPreviousexports
CFWherenotexported
DEP Triage Journey
UK Telephone Number
SQL
CFTagsTestValue
CTTagsTest
design_engineering_management_and_build__ess_sector_l2
new_materials_and_technologies__ess_sector_l2
jewellery__ess_sector_l2
environment__ess_sector_l1
technical_and_vocational_education_and_training__ess_sector_l2
mining_vehicles_transport_and_equipment__ess_sector_l2
film_and_tv
non_-_europe_ess_export
CFESScountryexportingto
romania__eu27
africa__non-eu
asia_pacific__non-eu
china_and_hong_kong__non-eu
eastern_europe_and_central_asia__non-eu
middle_east__afghanistan_and_pakistan__non-eu
north_america__non-eu
south_asia__non-eu
guinea__ess_export
argentina__ess_export
honduras__ess_export
mexico__ess_export
the_bahamas__ess_export
middle_east__afghanistan_and_pakistan__ess_export
qatar__ess_export
northernireland__ess_export
ESS Export Market
30041969
CFService
content_delivery
data_hub_omis
CFForecastBusinessStartDate
CFimpact
CFBrowser
CFDirectorate
360000180457
360000180477
CFReason
360000188178
CFESector
market_guinea_bissau
market_guyana
market_kenya
market_nigeria
market_sri_lanka
market_united_arab_emirates
market_united_states
euexit_wto
eu_exit_enquiry_form__uk
DIT
360000214018
africa
north_america
4_may
18_may
CFCOVIDPolicy
other_business_support
department_environment_food_and_rural_affairs_ph__ess_outcome
department_for_education_ph__ess_outcome
ESS Enquiry
CFESSenquirysummary
common_transit_convention__ess_need_l2
nz_fta__ess_need_l1
ukrpayments_to_a_russian_national_ess_need_l2
ukrtrading_with_russia/russian_nationals_ess_need_l2
ESS Companies House
CFESSEnquiryIntentDIT
ESS Enquiry Intent
10_49__ess_num_of_employees_1
europe_eu27
japan__import
kenya__import
malawi__import
maldives__import
montenegro__import
nepal__import
new_zealand__import
north_korea__import
zimbabwe__import
CFESSEnquirypolicyarea
360023876777
CFESSMultis
malta__ess_import
armenia__ess_import
kenya__ess_import
qatar__ess_import
CFESSPostcode
CFReference
Helpline Case
Problem
Origin
7080973348381
ESS Marketing Consent
Change Request Type
8759223441949
Change Request Status
Change Request_Risk and Impact Analysis
44394845
DI
Access Request for Data
- Test Visualisation
Private Note
f"Zendesk
CommentView
MeView
users/123.json
@mock.patch
conftest.py
f"Token
Requesting Halo
Completed Halo GET
Completed Halo POST
Completed Zendesk GET"
Completed Zendesk PUT
\n
Authorization
HaloManager
Zendesk API token
Zendesk, Halo
Vault
DJANGO_SETTINGS_MODULE
ELASTIC_APM_SECRET_TOKEN
HALO_SUBDOMAIN
EMAIL_ROUTER_API_URL
Zendesk API URL
StreamHandler
NotAuthenticated
ZENPY_FORCE_NETLOC
self.halo_token
f"https://{halo_subdomain}.haloitsm.com
@skip("TODO
MagicMock
api_client.create_ticket(parsed_email_sans_attachments
api_client.create_or_update_ticket_from_message(parsed_email
parsed_reply_to_ticket_email
flake8
F401 - flake8
AWS
Email Router
levelname)s] %
Email-Lambda
S3 TestEvent
JSONDecodeError
Using Microservice API
Using Halo API
Upload
ClientError
AttributeError
Email Update
api/Actions
TestTemp
parsed_plain_text_email
assert result
Parameter Store
-1
dontackemails2
the Zendesk API's
POST User
Django 4.2.14
Test Halo
Burma
Netherland
SU
CS
missing_zendesk_fields
fields[field_id]['zendesk_name
KeyError
Uktrade Zendesk Service
DIT Zendesk Service
Check International Trade Barrier
Check International Trade Barriers
rules_of_origin_ess_dep_testing__determine_goods_country_of_origin
citb
460
New DEP Test
CFEDESPostcode
Values
zendesk_field_name_display
Enquiry: Test test
Uk Telephone Number:
Plugs
the Zendesk API
Contact Consent
Family Name: Body\n"
Organisation Name: Legion of the Damned\n
Great.gov.uk International
Supplier Update
Journey
Dataset
BigInteger
ITA Name
Route to Market
MA Barriers
help="Zendesk API token
f"https://{prefix}.zendesk.com
response.json
SMTP
Test of SES SMTP
f"{options['email']}/token:{options['token