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Onboarding - Suspicious Device Screen #16279

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PeKne opened this issue Jan 9, 2025 · 0 comments
Open

Onboarding - Suspicious Device Screen #16279

PeKne opened this issue Jan 9, 2025 · 0 comments
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mobile Suite Lite issues and PRs

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@PeKne
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PeKne commented Jan 9, 2025

FIGMA

Acceptance criteria

As a user that is on the Unlock screen and clicks on CTA [Not my device], I would like to see the Not sure screen where I can see information on what to do next and (1) contact support or (2) go back.
- CTAs available
- Contact [Support]
- [Back]
- Conditionals
- If the user clicks on [Support], the user will be re-directed to: https://trezor.io/support
- If the users clicks on [Back], the user will go back to prior screen. This can we either Unlock Trezor screen, Security check screen (with the state of the stepper remembered)

Possible improvements:

  • the redirect to the support page will contain some url argument informing from where the user get here (unsealed packaging, holographic seal missing etc.). The chat bot team will prepare some automations so the user can see some answer right away.
@PeKne PeKne added the mobile Suite Lite issues and PRs label Jan 9, 2025
@github-project-automation github-project-automation bot moved this to 🎯 To do in Suite Mobile Jan 9, 2025
@PeKne PeKne added this to the Mobile - Onboarding (Part 2) milestone Jan 9, 2025
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Labels
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