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As a user that is on the Unlock screen and clicks on CTA [Not my device], I would like to see the Not sure screen where I can see information on what to do next and (1) contact support or (2) go back.
- CTAs available
- Contact [Support]
- [Back]
- Conditionals
- If the user clicks on [Support], the user will be re-directed to: https://trezor.io/support
- If the users clicks on [Back], the user will go back to prior screen. This can we either Unlock Trezor screen, Security check screen (with the state of the stepper remembered)
Possible improvements:
the redirect to the support page will contain some url argument informing from where the user get here (unsealed packaging, holographic seal missing etc.). The chat bot team will prepare some automations so the user can see some answer right away.
The text was updated successfully, but these errors were encountered:
FIGMA
Acceptance criteria
As a user that is on the Unlock screen and clicks on CTA [Not my device], I would like to see the Not sure screen where I can see information on what to do next and (1) contact support or (2) go back.
- CTAs available
- Contact [Support]
- [Back]
- Conditionals
- If the user clicks on [Support], the user will be re-directed to: https://trezor.io/support
- If the users clicks on [Back], the user will go back to prior screen. This can we either Unlock Trezor screen, Security check screen (with the state of the stepper remembered)
Possible improvements:
The text was updated successfully, but these errors were encountered: