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ou will be the one to devise the company’s IT strategy and ensure that all systems necessary to support its operations and objectives are in place. You are expected to take a customer-centric approach to shaping and articulating redacted’s technology and strategy. You will also act as a bridge between redacted’s R&D community, our field employees, our partners, and our customers.
This Is What You’ll Do At redacted
Setting objectives and strategies for the IT department
Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
Design and customize technological systems and platforms to improve customer experience
Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization
Approve purchases of technological equipment and software and establish partnerships with IT providers
Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
Direct and organize IT-related projects
Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
Analyze the costs, value and risks of information technology to advise management and suggest actions
Create an organizational culture that will be a basis for the motivation, development, and retention of all IT employees
Additional responsibilities include development of relationships with other organizations inside redacted as well as maintaining current knowledge of both corporate and industry direction
Engage with redacted employees, customers, and partners to explain our technology vision in a manner that helps build commitment to this vision and drive adoption of our technology solutions
Articulate how redacted products and our product roadmap align to our overall technology vision
Expand redacted’s influence with key industry thought leaders by helping to develop, articulate, and refine our overall strategy, technology vision, and case examples of customer impact
Communicate to our partners and customers through a range of vehicles, including redacted sponsored events, press and analyst engagements, sales meetings, and social media
Play an active leadership role as a member of redacted’s field technical community, helping to connect them with redacted’s extended R&D community
Engage with redacted’s product engineering teams to help drive product roadmap and innovate, based on customer insight and feedback, as well as personal experience
This Is What You’ll Bring To Our Team
5-10 years of customer-facing experience at a technology vendor. This should include meaningful C-level interactions that have resulted in continuing relationships and a track-record of acknowledged thought leadership
An excellent CIO must have a solid IT background and consistently keep up-to-date with advancements of the field. Apart from their education and experience, they must have every quality of a leader and a strong strategic and business acumen.
Proven experience as VP of IT/CIO or similar managerial role
5-10 years of software design, architecture, and implementation experience. This is critical to establish credibility with our R&D community in understanding the challenges associated with complex software solutions development
Excellent knowledge of IT systems and infrastructure
Background in designing/developing IT systems and planning IT implementation
Solid understanding of data analysis, budgeting and business operations
Superior analytical and problem-solving capabilities
A strong strategic and business mindset
Excellent organizational and leadership skills
Outstanding communication and interpersonal abilities
BSc/BA in computer science, engineering or relevant field; MSc/MA will be preferred