Cannot view s3 uploads /raw, thumbnails fine and local storage fine

[JustaPeriod]

System Info

• PHP Version: PHP 8.1.2-1ubuntu2.13
• XBackBone Version: 3.6.3
• Webserver: Apache/2.4.52 (Ubuntu)
• Database backend: MariaDB

Describe the bug
Files uploaded to s3 buckets are not viewable raw. The files upload just fine, and are viewable and downloadable from the bucket or via a different tool, but do not load on xbackbone with /raw. In fact, it seems there is literally no header received when viewing files /raw. I get a completely blank page with no information to inspect in my browser.

Thumbnails display fine though. If I add ?width=500 or similar after /raw the images load fine. And local storage works absolutely fine, files display correctly.

I cannot download other files such as zips or videos. Any file you try to download saves as an empty file with 0 bytes downloaded. Seems identical to what someone else faced in #311

I have tried three different S3 compatible buckets with the exact same results: IDrive E2, Fybe, and Wasabi.

To Reproduce
Upload file via website or sharex and visit page.

Expected behavior
The files appear neither on the normal link or the /raw link.
If I take the raw link and add ?width=1000 to the end or similar, it then displays fine.

Screenshots
You can see the image upload is broken here:

But the thumbnail works just fine here:

Logs
XBackBone Log viewing images (no error, but no image loads):

[2023-07-31 13:50:04] app.INFO: User period uploaded new media. ["21"] []
[2023-07-31 14:19:25] app.INFO: User period uploaded new media. ["22"] []

Here's the XBackBone Log after trying to watch a video (url replaced). Probably because it's trying to load an empty stream?

[2023-07-31 15:02:51] app.ERROR: Slim Application Error
Type: RuntimeException
Code: 0
Message: Could not seek in stream.
File: /var/www/example.com/html/vendor/slim/psr7/src/Stream.php
Line: 311
Trace: #0 /var/www/example.com/html/app/Controllers/MediaController.php(498): Slim\Psr7\Stream->seek()
#1 /var/www/example.com/html/app/Controllers/MediaController.php(411): App\Controllers\MediaController->handlePartialRequest()
#2 /var/www/example.com/html/app/Controllers/MediaController.php(163): App\Controllers\MediaController->streamMedia()
#3 [internal function]: App\Controllers\MediaController->getRaw()
#4 /var/www/example.com/html/vendor/php-di/invoker/src/Invoker.php(74): call_user_func_array()
#5 /var/www/example.com/html/vendor/php-di/slim-bridge/src/ControllerInvoker.php(47): Invoker\Invoker->call()
#6 /var/www/example.com/html/vendor/slim/slim/Slim/Routing/Route.php(384): DI\Bridge\Slim\ControllerInvoker->__invoke()
#7 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(81): Slim\Routing\Route->handle()
#8 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(81): Slim\MiddlewareDispatcher->handle()
#9 /var/www/example.com/html/vendor/slim/slim/Slim/Routing/Route.php(341): Slim\MiddlewareDispatcher->handle()
#10 /var/www/example.com/html/vendor/slim/slim/Slim/Routing/RouteRunner.php(84): Slim\Routing\Route->run()
#11 /var/www/example.com/html/app/Middleware/InjectMiddleware.php(21): Slim\Routing\RouteRunner->handle()
#12 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(209): App\Middleware\InjectMiddleware->__invoke()
#13 /var/www/example.com/html/app/Middleware/LangMiddleware.php(25): Psr\Http\Server\RequestHandlerInterface@anonymous->handle()
#14 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(209): App\Middleware\LangMiddleware->__invoke()
#15 /var/www/example.com/html/app/Middleware/RememberMiddleware.php(39): Psr\Http\Server\RequestHandlerInterface@anonymous->handle()
#16 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(209): App\Middleware\RememberMiddleware->__invoke()
#17 /var/www/example.com/html/bootstrap/app.php(105): Psr\Http\Server\RequestHandlerInterface@anonymous->handle()
#18 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(313): Closure->{closure}()
#19 /var/www/example.com/html/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php(59): Psr\Http\Server\RequestHandlerInterface@anonymous->handle()
#20 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(147): Slim\Middleware\RoutingMiddleware->process()
#21 /var/www/example.com/html/vendor/slim/slim/Slim/Middleware/ErrorMiddleware.php(107): Psr\Http\Server\RequestHandlerInterface@anonymous->handle()
#22 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(147): Slim\Middleware\ErrorMiddleware->process()
#23 /var/www/example.com/html/vendor/slim/slim/Slim/MiddlewareDispatcher.php(81): Psr\Http\Server\RequestHandlerInterface@anonymous->handle()
#24 /var/www/example.com/html/vendor/slim/slim/Slim/App.php(215): Slim\MiddlewareDispatcher->handle()
#25 /var/www/example.com/html/vendor/slim/slim/Slim/App.php(199): Slim\App->handle()
#26 /var/www/example.com/html/index.php(11): Slim\App->run()
#27 {main} [] []

No apache error log.

Apache Access Log for the image:

IP - - [31/Jul/2023:14:36:27 +0000] "HEAD /xahO4/zERUJOfO85.png HTTP/1.1" 200 639 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 OPR/100.0.0.0"
IP - - [31/Jul/2023:14:36:27 +0000] "GET /xahO4/zERUJOfO85.png HTTP/1.1" 200 12561 "https://example.com/home" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 OPR/100.0.0.0"
IP - - [31/Jul/2023:14:36:27 +0000] "GET /xahO4/zERUJOfO85.png HTTP/1.1" 200 8286 "https://example.com/home" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 OPR/100.0.0.0"
IP - - [31/Jul/2023:14:36:28 +0000] "GET /xahO4/zERUJOfO85.png/raw HTTP/1.1" 200 74355 "https://example.com/xahO4/zERUJOfO85.png" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 OPR/100.0.0.0"

[JustaPeriod]

I found that trying to view it in firefox actually gave me something at least, unlike chrome.

<html><head><meta name="viewport" content="width=device-width; height=device-height;"><link rel="stylesheet" href="resource://content-accessible/ImageDocument.css"><link rel="stylesheet" href="resource://content-accessible/TopLevelImageDocument.css"><title>raw ( Image)</title></head><body><img src="https://example.com/xahO4/zERUJOfO85.png/raw" alt="The image “https://example.com/xahO4/zERUJOfO85.png/raw” cannot be displayed because it contains errors."></body></html>

If I add ?width=500 so it actually loads, here's what I get:

<html><head><meta name="viewport" content="width=device-width; height=device-height;"><link rel="stylesheet" href="resource://content-accessible/ImageDocument.css"><link rel="stylesheet" href="resource://content-accessible/TopLevelImageDocument.css"><title>scaled-2023-07-31_09-19-23.png (PNG Image, 500&nbsp;×&nbsp;217 pixels)</title></head><body><img src="https://example.com/xahO4/zERUJOfO85.png/raw?width=500" alt="https://example.com/xahO4/zERUJOfO85.png/raw?width=500" class="transparent"></body></html>

[kymppi]

I'm experiencing the same problem with S3 and SQLite. Kinda weird, but I don't get any errors in the logs.

[kymppi]

Actually. When reading the nginx logs I saw something:

2023/09/16 16:51:10 [error] 267#267: *1 upstream sent invalid "Content-Length" header: "Content-Length: " while reading response header from upstream, client: 10.42.0.11, server: _, request: "GET /HAbU8/cUxAFelu41.png/raw HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "<domain>", referrer: "https://<domain>/HAbU8/cUxAFelu41.png"
2023/09/16 16:51:24 [error] 267#267: *1 upstream sent invalid "Content-Length" header: "Content-Length: " while reading response header from upstream, client: 10.42.0.11, server: _, request: "GET /HAbU8/cUxAFelu41.png/raw HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "<domain>", referrer: "https://<domain>/HAbU8/cUxAFelu41.png"
2023/09/16 16:52:54 [error] 270#270: *10 upstream sent invalid "Content-Length" header: "Content-Length: " while reading response header from upstream, client: 10.42.0.11, server: _, request: "GET /HAbU8/cUxAFelu41.png/raw HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "<domain>", referrer: "https://<domain>/HAbU8/cUxAFelu41.png"

[WhyAydan]

Having the same issue, is there any update on this?

[TonyRL]

Duplicate of #536

[DiegoRodriguezT]

has anyone been able to fix this?