connect ETIMEDOUT 54.90.52.143:443 #1354
Labels
status: help wanted
requesting help from the community
type: community enhancement
feature request not on Twilio's roadmap
Issue Summary
In our production environment we send thousands of emails per day via
sendMultiple
. Over the past week or so we have run into this error intermittently:connect ETIMEDOUT 54.90.52.143:443
I've reached out to sendgrid support and was initially told that this is a rate limit issue, but our volume per second doesn't even come close to what we've been told the max rate is (10k a second) and we aren't seeing the
429
errors that the documentation says are returned in the case of exceeding the limit. I was then told it's probably just a connection issue, and to wait a few seconds and re-issue the request. Sporadic connection issues are worrying enough that I think some investigation is warranted, even though at our volume simply re-issuing the request will likely mitigate the issue for us (for now).Steps to Reproduce
sendMultiple
method and wait for one of them to timeout due to a connection issueCode Snippet
Exception/Log
Technical details:
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