Posting Bug to Jira Cloud not possible

[mschmieder]

Hey there,

I'm currently trying to setup the system to interact with our Jira Cloud tenant. While the setup is working fine, posting in Issue to JIRA does not work.

I used the Jira API Token as well as my username to successfully setup the connection. But when posting an issue it always fails.

Looking into the docker logs, the system is complaining about [ErrorCollectionstatus=400, errors=reporter=Reporter is required., errorMessages=[]]]

com.epam.ta.reportportal.exception.ReportPortalException: Impossible interact with integration. [ErrorCollectionstatus=400, errors=reporter=Reporter is required., errorMessages=[]]
        at com.epam.reportportal.extension.bugtracking.jira.JiraStrategy.submitTicket(JiraStrategy.java:255)
        at com.epam.ta.reportportal.core.bts.handler.impl.CreateTicketHandlerImpl.createIssue(CreateTicketHandlerImpl.java:94)
        at com.epam.ta.reportportal.ws.controller.BugTrackingSystemController.createIssue(BugTrackingSystemController.java:145)
        at com.epam.ta.reportportal.ws.controller.BugTrackingSystemController$$FastClassBySpringCGLIB$$e6e48e3f.invoke(<generated>)
        at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
        at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:769)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
        at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:366)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:99)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
        at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:689)
        at com.epam.ta.reportportal.ws.controller.BugTrackingSystemController$$EnhancerBySpringCGLIB$$920f500b.createIssue(<generated>)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.base/java.lang.reflect.Method.invoke(Unknown Source)
        at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:190)
        at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:138)
        at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:106)
        at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:879)
        at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:793)
        at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1040)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:943)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
        at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:909)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:665)
        at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:750)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.springframework.web.multipart.support.MultipartFilter.doFilterInternal(MultipartFilter.java:125)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:320)
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:126)
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:90)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:118)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:158)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.oauth2.provider.authentication.OAuth2AuthenticationProcessingFilter.doFilter(OAuth2AuthenticationProcessingFilter.java:180)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:92)
        at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:77)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)
        at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215)
        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178)
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358)
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:100)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:93)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.doFilterInternal(WebMvcMetricsFilter.java:109)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:367)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1639)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.base/java.lang.Thread.run(Unknown Source)

2020-08-31 07:43:08.819  WARN 6 --- [nio-8585-exec-7] c.e.t.r.c.e.rest.RestExceptionHandler    : Resolved [com.epam.ta.reportportal.exception.ReportPortalException: Impossible interact with integration. [ErrorCollectionstatus=400, errors=reporter=Reporter is required., errorMessages=[]]]

Having worked with the Jira API before, I remember that they did a breaking change in their API behaviour few months back. Maybe that is causing the issue?

Here is the link:
Jira API Deprecation Notice

Any help would be highly appreciated.

Best,
Matthias

[Swati-singh1]

Any updates on this? Even i am facing the same issue while trying to post an issue to Jira from ReportPortal

[roopalN]

We are facing issues when
Integrated JIRA plugin 5.0.1 bts version and posting issue as bug - it throws 400 .

{"errorCode":40302,"message":"Impossible interact with integration. [ErrorCollectionstatus=400, errors=description=Field 'description' cannot be set. It is not on the appropriate screen, or unknown., errorMessages=[]]"}

P.S.
1.Integration tried with Basic auth as well as token - unable to create issue in both scenarios
2. Able to link the issue/bug

[roopalN]

any updates?

[cheesehead72]

I am facing the same issue. Anyone have success posting an issue to Jira from ReportPortal?