Jetbrains Gateway cannot connect after 3.5h IDLE period #23485
Description
Describe the bug
If you IDLE your remote ide for a lengthy period (3.5h in my case) you cannot connect to it any more.
Che version
7.105@latest
Steps to reproduce
Steps:
2. ASSERT: have a freshly started workspace
3. ASSERT: wait for a long period (3.5h in my case) - you can connect as much as you want, just dont use the IDE that you get.
4. EXEC: try to connect to it using "Connect with a link"
Result:
You cannot connect, gateway reports a problem in the connection provider. The workspace pod is still running.
Expected behavior
You should be able to connect to the remote ide regardless of how long it was IDLE
Runtime
OpenShift
Screenshots
No response
Installation method
other (please specify in additional context)
Environment
macOS
Eclipse Che Logs
Logs of the remote IDE on tools container in the workspace pod, are at /home/user/.cache/JetBrains/IntelliJIdea2024.3/log/idea.log. I pasted them to a gist at https://gist.github.com/adietish/c3b7df70a126aa80d418312a92beb088#file-idea-log
The following are excerpt of it in order to explain what happens:
- remote IDE is started:
2025-07-08 10:55:48,779 [ 3] INFO - #c.i.p.i.b.AppStarter - ------------------------------------------------------ IDE STARTED ------------------------------------------------------- Connecting via Jetbrains Gateway works fine (remote IDE is bound to a project): https://gist.github.com/adietish/c3b7df70a126aa80d418312a92beb088#file-idea-log-L1625
{
"appPid": 56,
"appVersion": "IU-243.23654.153",
"runtimeVersion": "21.0.5b631.30",
"unattendedMode": true,
"backendUnresponsive": false,
"modalDialogIsOpened": true,
"idePath": "/idea-server",
"ideIdentityString": "/home/user/.config/JetBrains/IntelliJIdea2024.3",
"joinLink": "tcp://127.0.0.1:5990#jt=8a5064db-8a65-41dc-a034-847f161fe9e1&p=IU&fp=30357BE4901A7442E5DCD005BD494A87FE2B4BF29E240874E22F6F5EB62E63A7&cb=243.23654.153&newUi=true&jb=21.0.5b631.30",
"httpLink": "https://code-with-me.jetbrains.com/remoteDev#idePath=%2Fidea-server&projectPath=%2Fprojects%2Fquarkus-quickstarts&host=workspace83aeff33a7df4318-f65bfbc56-xqh76&port=22&user=user&type=ssh&deploy=false&newUi=true",
"gatewayLink": "jetbrains-gateway://connect#idePath=%2Fidea-server&projectPath=%2Fprojects%2Fquarkus-quickstarts&host=workspace83aeff33a7df4318-f65bfbc56-xqh76&port=22&user=user&type=ssh&deploy=false&newUi=true",
"projects": [
{
"projectName": "quarkus-quickstarts",
"projectPath": "/projects/quarkus-quickstarts",
"dateLastOpened": 1751984968209,
"joinLink": "tcp://127.0.0.1:5990#jt=8a5064db-8a65-41dc-a034-847f161fe9e1&p=IU&fp=30357BE4901A7442E5DCD005BD494A87FE2B4BF29E240874E22F6F5EB62E63A7&cb=243.23654.153&newUi=true&jb=21.0.5b631.30",
"httpLink": "https://code-with-me.jetbrains.com/remoteDev#idePath=%2Fidea-server&projectPath=%2Fprojects%2Fquarkus-quickstarts&host=workspace83aeff33a7df4318-f65bfbc56-xqh76&port=22&user=user&type=ssh&deploy=false&newUi=true",
"gatewayLink": "jetbrains-gateway://connect#idePath=%2Fidea-server&projectPath=%2Fprojects%2Fquarkus-quickstarts&host=workspace83aeff33a7df4318-f65bfbc56-xqh76&port=22&user=user&type=ssh&deploy=false&newUi=true",
"controllerConnected": false,
"secondsSinceLastControllerActivity": 12803,
"backgroundTasksRunning": false,
"users": [
"user"
]
}
]
}- Remote IDE is being shut down (assumption: the remote IDE shuts down itself after a period of IDLE)
2025-07-08 14:29:28,769 [12819993] INFO - #c.i.p.i.b.AppStarter - ------------------------------------------------------ IDE SHUTDOWN ------------------------------------------------------- Remote IDE is automatically restarted: https://gist.github.com/adietish/c3b7df70a126aa80d418312a92beb088#file-idea-log-L1871
2025-07-08 14:57:28,536 [ 6] INFO - #c.i.p.i.b.AppStarter - ------------------------------------------------------ IDE STARTED ------------------------------------------------------- Connecting fails, the IDE is not bound to a project: https://gist.github.com/adietish/c3b7df70a126aa80d418312a92beb088#file-idea-log-L1980-L1989
{
"appPid": 1670,
"appVersion": "IU-243.23654.153",
"runtimeVersion": "21.0.5b631.30",
"unattendedMode": false,
"backendUnresponsive": false,
"modalDialogIsOpened": false,
"idePath": "/idea-server",
"ideIdentityString": "/home/user/.config/JetBrains/IntelliJIdea2024.3"
}Additional context
I reproduced this using Red Hat sandbox