Requesting assistance in recouping funds fraudulently charged by Rainbow

[DayOfShah]

Hello all,
I have written about Rainbow falsely advertising a "free mint" on its app, and then subsequently charging an ethereum fee (in addition to the gas required to mint the NFT) without my knowledge or consent. When this matter was brought to the attention of Rainbow representatives, Rainbow advised me to contact the Ethereum Foundation, to recoup the funds owed to me by Rainbow.

Thus I am asking the broader community for advice and assistance on resolving this matter. I am also kindly requesting that Rainbow stops attempting to conceal and obscure this matter, including these communications, until it is resolved.

The only way to communicate directly with Rainbow representatives, has been on Github. However, Rainbow has attempted to delete all evidence of these communications, and, as demonstrated by Rainbow's latest response (copied below), has made no effort to resolve this matter.

On Sun, May 12, 2024 at 9:59 AM MK <[email protected]> wrote:
I know this is super frustrating, but please let's keep the conversation in this discussion #1960. Like i said the team is looking at this issue and we'll contact you back as soon as possible. The issue is unknown at the moment and our team is investigating this. Thanks for your patience 🙏

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I am requesting the community's help in seeking a resolution to this matter, and ensuring Rainbow holds itself accountable for its actions. I am also kindly request that Rainbow stops attempting to conceal and obscure this matter, until it is resolved.