Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Account recovery request #4763

Closed
3 tasks done
gabrielfior opened this issue Sep 14, 2024 · 3 comments
Closed
3 tasks done

Account recovery request #4763

gabrielfior opened this issue Sep 14, 2024 · 3 comments
Labels
account-recovery Users needing assistance with account recovery

Comments

@gabrielfior
Copy link

PyPI Username

gabrielfior

Reason for request

Lost access to email address

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@gabrielfior gabrielfior added the account-recovery Users needing assistance with account recovery label Sep 14, 2024
@Thespi-Brain
Copy link

Hi @gabrielfior,

Please contact [email protected] with an email address that you would like your account to be associated with and please reference this link (#4763). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain added status: awaiting response Needs more information before proceeding and removed status: awaiting response Needs more information before proceeding labels Sep 16, 2024
@Thespi-Brain
Copy link

Hi @gabrielfior,

Thanks for sending over your preferred email. I have initiated an account recovery process and instructions are being sent to your preferred email address. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain
Copy link

Hi @gabrielfior,

Thanks for completing the verification process. The verification was successful! I have updated the primary email address on the account. Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
account-recovery Users needing assistance with account recovery
Projects
Status: Complete
Development

No branches or pull requests

2 participants