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Account recovery request #4762

Closed
3 tasks done
ocrosby opened this issue Sep 14, 2024 · 3 comments
Closed
3 tasks done

Account recovery request #4762

ocrosby opened this issue Sep 14, 2024 · 3 comments
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account-recovery Users needing assistance with account recovery

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@ocrosby
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ocrosby commented Sep 14, 2024

PyPI Username

ocrosby

Reason for request

I had a power surge due to a lightning strike a while ago that nuked my old computer that had my recovery codes. I've been able to change my password but am unable recover my recovery codes. At present I'm unable to locate PYPI in my Microsoft Authenticator app so MFA is broken and I would like to start to deploy packages to PYPI again but don't want to have to create another email account to do it.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@ocrosby ocrosby added the account-recovery Users needing assistance with account recovery label Sep 14, 2024
@ocrosby
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ocrosby commented Sep 14, 2024

my email address is [email protected]

@Thespi-Brain
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Hi @ocrosby,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain
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Hi @ocrosby,

Thanks for completing the verification process. The verification was successful! Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

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Labels
account-recovery Users needing assistance with account recovery
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