Track clicks intercept link on plain_body, but not in html_body #1437

dragoangel · 2020-06-25T09:47:26Z

dragoangel
Jun 25, 2020

Here is example of powershell test script which send email:

$Server = 'https://postal.example.com'
$APIKey = 'XXXX'

$Function = '/api/v1/send/message'
$Method = 'Post'
$ContentType = 'application/json'

$From = '[email protected]'
$To = '[email protected]'
$Subject = 'Test'
$PlainBody = @'
test
-- 
*Best Regards,*
Name
DevOps Engineer
Example <https://example.com/>
E-mail: [email protected] <mailto:[email protected]>
'@
$HtmlBody = @'
<html>
  <head>
    <meta http-equiv="content-type" content="text/html; charset=UTF-8">
  </head>
  <body>
    test<br>
    <div class="signature">-- <br>
      <b>Best Regards,</b><br>
      Name<br>
      DevOps Engineer<br>
      <a href="https://example.com/">Example</a><br>
      E-mail: <a href="mailto:[email protected]">[email protected]</a></div>
  </body>
</html>
'@

$ToArray = @(${To})

$Headers = @{
    'X-Server-API-Key' = ${APIKey};
}

$Body = @{
    'from' = ${From};
    'to' = ${ToArray};
    'subject' = ${Subject};
    'plain_body' = ${PlainBody};
    'html_body' = ${HtmlBody};
}

Invoke-RestMethod -Uri ${Server}${Function} -Method ${Method} -Headers ${Headers} -Body (${Body}|ConvertTo-Json) -ContentType $ContentType

Result:

----==_mimepart_5ef47035eea67_2df03318330c840b
Content-Type: text/plain;
 charset=UTF-8
Content-Transfer-Encoding: 7bit

test
-- 
*Best Regards,*
Name
DevOps Engineer
Example <http://click.example.com/some/id/>
E-mail: [email protected] <mailto:[email protected]>
----==_mimepart_5ef47035eea67_2df03318330c840b
Content-Type: text/html;
 charset=UTF-8
Content-Transfer-Encoding: 7bit

<html>
  <head>
    <meta http-equiv="content-type" content="text/html; charset=UTF-8">
  </head>
  <body>
    test<br>
    <div class="signature">-- <br>
      <b>Best Regards,</b><br>
      Name<br>
      DevOps Engineer<br>
      <a href="https://example.com/">Example</a><br>
      E-mail: <a href="mailto:[email protected]">[email protected]</a></div>
  </body>
</html>
----==_mimepart_5ef47035eea67_2df03318330c840b--

As you can see <a href="https://example.com/">Example</a><br> wasn't been changed to <a href="http://click.example.com/some/id">Example</a><br>

dragoangel · 2020-06-25T09:48:56Z

dragoangel
Jun 25, 2020
Author

Also not send plain_body at all - not fix this too.

0 replies

willpower232 · 2020-06-26T14:18:27Z

willpower232
Jun 26, 2020
Collaborator

My first guess would be related to how the string or file is encoded (i.e. UTF8 or otherwise), I haven't had a chance to diagnose a similar problem we're seeing yet.

0 replies

dragoangel · 2020-07-05T19:20:19Z

dragoangel
Jul 5, 2020
Author

Hi @willpower232 I provided sample script which use windows PowerShell to send sample email, need only change host and key and from & to. There no files or attachments, all data provided by POST body & headers. This:
'plain_body' = ${PlainBody}; 'html_body' = ${HtmlBody};
parameters encoded in one request body, they both has same encoding. URLs in plaintext was changed to trackdomain correctly, but html version links wasn't been changed. Do I need to use some special syntax in HTML body? As I understand from reading docs - no, that's why I created this ticket. Thank you for helping in advance.

0 replies

arnebr · 2020-07-28T10:30:53Z

arnebr
Jul 28, 2020

I have the same/similiar issue, using the PHP library. Links and tracking is not added but the tracking domain is working.

Edit: When I created a new mailserver it did work with the link tracking. Did I miss a setting?
Edit 2: Recreated the same server with the same domain, still doesn't work. I noticed one difference though, I created one tracking domain from the organization domain and the other from the mail server domain.

0 replies

dragoangel · 2020-08-03T07:10:07Z

dragoangel
Aug 3, 2020
Author

@arnebr that what you mentioned about company level & server level is default way to handle it. It done to easier manage many domains setup over simple cnames, this fine:

you have one main domain
all other domains are simple cname to main one

Issue that future is broken 😩 particularly.

0 replies

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Postal

Track clicks intercept link on plain_body, but not in html_body #1437

dragoangel Jun 25, 2020

Replies: 5 comments

dragoangel Jun 25, 2020 Author

willpower232 Jun 26, 2020 Collaborator

dragoangel Jul 5, 2020 Author

arnebr Jul 28, 2020

dragoangel Aug 3, 2020 Author

dragoangel
Jun 25, 2020

dragoangel
Jun 25, 2020
Author

willpower232
Jun 26, 2020
Collaborator

dragoangel
Jul 5, 2020
Author

arnebr
Jul 28, 2020

dragoangel
Aug 3, 2020
Author