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# Paul Jackson {.center-header}
::: {.contact-info}
303.889.9672 • [email protected] • Remote / Denver, CO •
[linkedin.com/in/paulthegeek](https://linkedin.com/in/paulthegeek)
:::
## TECHNICAL PROJECT MANAGER/SOFTWARE ENGINEER
Focused, detail-oriented Technical Project Manager/Software Engineer with 10+ years of proven success and expertise in creating technical project plans, overseeing the implementation, fostering customer and stakeholder relationships, and collaborating with relevant, cross-functional team members. Schedules and facilitates recurring meetings with clients and the internal team and regularly communicates project status, sharing project risks, milestones, budgets, and project issues with customers. Facilitates planning, execution, monitoring, reporting, and closure of agile software development projects—accomplishes measurable results utilizing strong interpersonal and organizational skills that provide solution-oriented outcomes in fast-paced, dynamic environments. Communicates precisely, leads by example, and exceeds expectations.
## CORE STRENGTHS
Cross-Functional Leadership | High-Level Team Management Strategic Planning | Agile Planning & Methodologies |
3rd Party Relationships | Complex Problem Solving |
Software Engineering | Project Implementation
## PROFESSIONAL OVERVIEW
### POSIT PBC (FORMERLY RSTUDIO) – Denver, CO (Remote), 2020 – 2023
**SOFTWARE ENGINEER\/TEAM LEAD – PRODUCT OWNER**
- Team Lead and Product Owner for the Academy team for several large projects tied to company OKR goals.
- Led design of a custom agile process for the engineering team, delivering products with a positive impact, finding
issues and gaps earlier, and delivering faster.
- Built a new subscription and billing platform for self-service cloud products.
- Improved and built new tooling for academic data science content creation involving gathering requirements and
understanding what was needed to make this process easier.
- Enhanced and built internal tooling to improve support experience allowing us to get more direct feedback from students and delegate who should handle certain issues.
### TRAVIS CI – Denver, CO (Remote), 2018 – 2019
**SOFTWARE ENGINEER**
- Developed and redesigned trial and build/deployment emails.
- Built and redesigned the landing page.
- Updated billing UI to make information more transparent for paying customers.
- Modernized build/deployment progress UI to help users better understand the status of a job.
### LEVELS BEYOND – Denver, CO, 2016 – 2017
**SOFTWARE ENGINEER**
- Created the initial cloud platform backed by AWS by requirements.
- Designed and crafted a new workflow page to improve navigation, efficiency, and usability.
- Built a custom viewport for the app’s dashboard page, syncing features between a list and tile view.
### THOUGHTBOT – Denver, CO, 2015 – 2016
**SOFTWARE ENGINEER**
- Developed a ticketing bundle system integrating with Shipwire and Spree.
- Built an employee-to-employer education benefit system.
- Created features for our internal tool to help run the business of Thoughtbot.
### ITRIAGE – Denver, CO, 2012 – 2015
**SOFTWARE ENGINEER**
- Developed a narrow network feature for Accountable Care Organizations(ACOs) for the iTriage app.
- Integrated with Aetna backend services to create specific narrow network features for Aetna customers.
- Built an internal tool to give our content team an efficient content management system with great user experience.
- Designed and developed a new consumer health insurance web app for Aetna.
- Created reusable web components to share across iTriage and Aetna codebases.
## EDUCATION & CERTIFICATIONS
Bachelor of Science | Computer Science | Metropolitan State University, Denver, CO
Certified Scrum Master | Agile University
## KNOWLEDGE SKILLS & ABILITIES
Agile Practices & Methodologies | Project Mgmt |
User Stories | Backlog Mgmt | Facilitation | JavaScript | VueJS | React JS | Ruby | Ruby on Rails | REST APIs | HTML | CSS | Software development | Unit Testing | Web Services | Git | SQL | Jira | Github Projects | MS Office | Google Suite