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Describe the issue:
I have a setup with instrumented applications using OpenTelemetry (Otel) agents, which push traces to an Otel collector. The Otel collector sends data to both Jaeger and DataPrepper. However, I am noticing a difference in the behavior of the same traces when viewed in OpenSearch Dashboards depending on the data source selected (Jaeger vs. DataPrepper).
Specifically, when I select DataPrepper as the data source, I do not see the entire trace being marked as a trace with errors, and the errors are not displayed on the dashboard. In contrast, when using Jaeger as the data source, the errors are correctly visualized, and the entire trace is marked as an "error trace" if any span within the trace contains an error.
Setup:
Otel Agents -> Otel collector -> Jaeger / DataPrepper -> Opensearch -> OpensearchDashboards
Versions:
Opensearch Helm Chart version: 2.27.1, appVersion: 2.18.0
Opensearch-Dashboards Helm Chart version: 2.25.0, appVersion: 2.18.0
Jaeger Helm Chart version: 3.3.3, appVersion: 1.53.0
DataPrepper Helm Chart version: 0.1.0, appVersion: 2.8.0
Describe the issue:
I have a setup with instrumented applications using OpenTelemetry (Otel) agents, which push traces to an Otel collector. The Otel collector sends data to both Jaeger and DataPrepper. However, I am noticing a difference in the behavior of the same traces when viewed in OpenSearch Dashboards depending on the data source selected (Jaeger vs. DataPrepper).
Specifically, when I select DataPrepper as the data source, I do not see the entire trace being marked as a trace with errors, and the errors are not displayed on the dashboard. In contrast, when using Jaeger as the data source, the errors are correctly visualized, and the entire trace is marked as an "error trace" if any span within the trace contains an error.
Configuration:
Jaeger:
DataPrepper:
Relevant Logs or Screenshots:
DataPrepper source. Error in span, but not all trace marked with Error, and no statistics observed
Here is Jaeger source. Error is observed in span and the whole trace marked with error (in the right top corner, next capture)
Please share your suggestions on how to fix it. TraceID is the same for both cases.
Thanks
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