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ISP reminder emails #204

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JimKillock opened this issue Feb 25, 2019 · 1 comment
Open

ISP reminder emails #204

JimKillock opened this issue Feb 25, 2019 · 1 comment
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@dantheta
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email filtering

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@JimKillock
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Where an ISP has:

(1) received an email requesting an unblock;

(2) has not replied to that email; and

(3) one month has passed

the system should send a copy email of the original request. The header should include a "FW" or "Re:" in the subject line.

Dear [Provider name]

Please see the below request sent to you on XXX date, which has not been responded to.
@JimKillock JimKillock mentioned this issue Feb 28, 2019
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@edjw
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edjw commented May 30, 2019

@dantheta – Can we implement this? How big a job is this?

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@JimKillock @dantheta @edjw