User-reported issues in bulk

[teolemon]

What

• Those are anonymized feedback from the feedback form (and the app store). We have the possibility to contact users affected if necessary.

Part of

• User feedback (tracker) #2613

Items of feedback

• When trying to add a new image of a product, the app closes (while loading the photo).
• Can't find a lot of products anymore
  • (Pierre: scan issue ? in a small country with few products ? button to extend search to world, see Create a button to extend research to world #1343 )
• Very disappointed that the new version no longer displays the NOVA without having to go into detail
• Great, thank you. Beautiful and practical. A small explanation seems necessary to inform the origin of the products (Pierre: server side knowledge panel)
• Very nice new application, more clear and airy, but not at all practical for me to access my list or my history. I have not been able to make any changes to the product that I added to my list, we are looking for each other a lot. For the moment here is what I have to tell you. Cordially (Pierre: make the Lists more proeminent ? add onboarding on how to remove products from lists ?)
• It is very complete and very interesting as an application but the application does not recognize a lot of products (Pierre: scan issues ?)
• 1st use....very useful application. No opinion. Too early! Waiting for use over time to pass judgment.
• Version that seems less obvious I do not see where to scan? (Pierre: tweak search icon in navigation, if enough users agree ?)
• How can I access the addition of food on mobile? (Pierre: I don't see what we could do, honestly)
• I would like to see that Coca Cola belongs to Innocent for example (Pierre: server side knowledge panel + taxonomization work) - Make brands a taxonomized field openfoodfacts-server#5208 - Probably a minimal taxonomy + Wikidata would be enough to solve this usecase nicely
• As a food preference, I would like to request a priority for protein content (Pierre: server side attribute to create) >> Add a new attribute for High Proteins and Rich in fibers openfoodfacts-server#6929
• Good
• Yes
• Very useful and important application for gluten intolerant people
• I don't like it at all - it was simpler before
• I prefer it was too rough before, too much color, too much content etc...
• The improvement is welcome, but the ergonomics for modifying a product have greatly regressed: you now have to browse several screens to modify the different elements of a product where before there were only 3 screens. And the interactions with the server are leeeeentes.
  • (Pierre: Taking photos from the carousel shouldn't block the view #1724 (Product Addition) The "uploading image" dialog should not block the user from moving to the next photo #1393 The "uploading image" dialog should not block the user from moving to the next photo #1593 Add offline contribution (Tracker) #1235 among others)
• Unable to open the app. I had to delete it, reinstall it and even change my password! great developers (didn't leave his email, just "cyrillique")
• Nice evolution than this new interface, it is more intuitive for adding information. However, an advanced mode could be considered, in order to correct and add information on a page with more options. Currently the addition of the origin and country of manufacture is no longer possible?
  • (Pierre: High priority, Add simple input for missing tags #2169 and then Implement full/guided ingredients origins input (tracker) #517 Implement guided packaging input (wizard-like) #515 )
• Much more beautiful and ergonomic, with its orange logo. Small disappointment: the scanner still seems a little less efficient than Yuka's. Big disappointment: I can no longer contribute, as a cooperative pastime (from a waiting room and in transport), to complete the missing categories on the latest files added by other users, directly from the app ! :( (I empathize with him on 1074, Pierre - Introduce a Products to be completed page, as fan service to power users. #1074 )
• Illegible for color blind people and presbyopia (RGAA): texts in light orange font #2530
  • (Pierre: we need to locate where we have that, he left an email)
• Bug: When you click from the home page on "Search", the Samsung virtual keyboard opens and closes immediately. It should stay open. #2531
• There are courses in the app for which I cannot return to the home page. I have to completely close the app and reopen it.
• In the "My profile" menu, the titles are way too big!
  • In the "My profile" menu, the titles are way too big! #2326
• In the "My profile" menu, "Contact us" submenu, this Google Forms ticket form is missing.
  • Beep does not seem to work on Samsung A40 even after restarting the app #2319
• I really like the app and have been working on it for a long time. Unfortunately, with the latest update I can't open it; gets stuck in the "Loading your first example product" step. Even after uninstalling and reinstalling
  • Onboarding loading timout duration #2246
• The scan no longer works, as the adage is confirmed "the best is the mortal enemy of good!" Regress this app! In the meantime, I'm uninstalling.
  • Black scan screen tracking #2365 and 🤳🥫 Scanning (tracker) #526
• I put 3 because since the new version there is no longer the color code of the additive and that's a shame. I found it really cool and practical.
  • Knowledge panel - Additives openfoodfacts-server#5592
• New design I love congratulations to the developers! 👌
• I find the new redesign much harder to use & navigate, and even missing the feature for which I installed it and used the most. I liked the previous design with the simple navigation bar at the bottom. The reason I first installed the app was because I am required to keep track of my carbs, and using the feature that calculates the nutrition info for a specific amount was extremely useful. If the feature does still exist, I can't find it, and the app is just overall hard to navigate.
  • Reintroduce the portion calculator (client side ? server side ?) #2354
• Good application quite complete in product information. Alternative product proposals are needed for a better nutriscore.The application was well before the update, the products that I had put in "I have it" or "to buy" have disappeared. I uninstall.Les données ne sont pas perdues si vous n'avez pas encore désinstallé, elle restent sur votre téléphone. Elles auraient normalement du être visibles dans Listes, pourriez-vous nous contacter sur [email protected] ?
  • Increased the rating after we pointed where the list were
• The app used to be able to be installed on external storage, now only on internal storage. So have to go.
  • Android: allow the app to be installed on external storage #2324
• New viersion of this app is nightmare. It is impossible to use, it has bad ux design, it is slow. Who really get the idea to break down user interface? Luckily I can choose old version on F-Droid.
  • Add power edit mode that concatenates all the editable things for faster contribution #2337
• Since the update of 9/6 it doesn't work anymore, it goes into an infinite loading loop of my first example product. Can you fix it? Thank you
  • Onboarding loading timout duration #2246
• Superb update.
• Excellent redesign, thank you for your work
• The new design is awesome, but what's really annoying is that you can't share links to products anymore. But I need that to open the link quickly in Firefox and here comes the second problem.... WHY THE HELL can't you upload pictures from the gallery in the app but only shoot some with the camera...?? ? I remove the background for pictures and to put these pictures I always have to go into the website... And it's always been like this... WHY? In addition, often crashes
  • Fixed
• Don't like the new update.
• Tried 5 different popular european foods, not a single one showed up
  • Allow to expand search results to the world #2339
• Great idea, used Howl before (was great), more than half of the fridge was missing, very little food, unfortunately. I hope they fix this, I really need a replacement for the Belarusian Howl