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Crash when deleted images are selected / cropped #11044

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g123k opened this issue Nov 24, 2024 · 20 comments
Open

Crash when deleted images are selected / cropped #11044

g123k opened this issue Nov 24, 2024 · 20 comments

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@g123k
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g123k commented Nov 24, 2024

Hi everyone!

From the mobile app, I try to upload the following picture: drive.google.com/file/d/1iMwOScee68OgXPQGDxhHr_tqJ81NThN6/view?usp=sharing

However, I receive the following error:

Exception: Bad response (500): <h1>Software error:</h1>
<pre>Illegal division by zero at /srv/off/lib/ProductOpener/Images.pm line 1352.
</pre>
<p>
For help, please send mail to the webmaster (<a href="mailto:[email protected]">[email protected]</a>), giving this error message 
and the time and date of the error.

</p>

Date/time: 2024-11-24T21:31:22.000261

@alexgarel
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This relates to #9191

Thanks @g123k for spoting the reason (or at least one reason !), because I wasn't able to reproduce so far !

@teolemon
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@alexgarel @raphael0202 @g123k what if that accounted for the drop in images ? we'd need to check when HEIC behaviors were tweaked by Apple/The Mobile App

@g123k
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g123k commented Nov 26, 2024

@alexgarel @raphael0202 @g123k what if that accounted for the drop in images ? we'd need to check when HEIC behaviors were tweaked by Apple/The Mobile App

The issue with the app is only when we pick from the gallery.
I'm not sure we have that amount of users.

@alexgarel
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This is the supported formats we have for ImageMagick on the server, so HEIC should be supported, but maybe there are more than the two subformat listed below ?

$ identify-im6 -list format|grep -i heic
     AVIF* HEIC      rw+   AV1 Image File Format (1.11.0)
     HEIC* HEIC      rw+   Apple High efficiency Image Format (1.11.0)

FTR, the full list.

$ identify-im6 -list format
   Format  Module    Mode  Description
-------------------------------------------------------------------------------
      3FR  DNG       r--   Hasselblad CFV/H3D39II
      3G2  VIDEO     r--   Media Container
      3GP  VIDEO     r--   Media Container
      AAI* AAI       rw+   AAI Dune image
       AI  PDF       rw-   Adobe Illustrator CS2
     APNG  VIDEO     rw+   Animated Portable Network Graphics
      ART* ART       rw-   PFS: 1st Publisher Clip Art
      ARW  DNG       r--   Sony Alpha Raw Image Format
      AVI  VIDEO     r--   Microsoft Audio/Visual Interleaved
     AVIF* HEIC      rw+   AV1 Image File Format (1.11.0)
      AVS* AVS       rw+   AVS X image
      BGR* BGR       rw+   Raw blue, green, and red samples
     BGRA* BGR       rw+   Raw blue, green, red, and alpha samples
     BGRO* BGR       rw+   Raw blue, green, red, and opacity samples
      BIE* JBIG      rw-   Joint Bi-level Image experts Group interchange format (2.1)
      BMP* BMP       rw-   Microsoft Windows bitmap image
     BMP2* BMP       rw-   Microsoft Windows bitmap image (V2)
     BMP3* BMP       rw-   Microsoft Windows bitmap image (V3)
      BRF* BRAILLE   -w-   BRF ASCII Braille format
      CAL* CALS      rw-   Continuous Acquisition and Life-cycle Support Type 1
           Specified in MIL-R-28002 and MIL-PRF-28002
     CALS* CALS      rw-   Continuous Acquisition and Life-cycle Support Type 1
           Specified in MIL-R-28002 and MIL-PRF-28002
   CANVAS* XC        r--   Constant image uniform color
  CAPTION* CAPTION   r--   Caption
      CIN* CIN       rw-   Cineon Image File
      CIP* CIP       -w-   Cisco IP phone image format
     CLIP* CLIP      rw+   Image Clip Mask
     CMYK* CMYK      rw+   Raw cyan, magenta, yellow, and black samples
    CMYKA* CMYK      rw+   Raw cyan, magenta, yellow, black, and alpha samples
      CR2  DNG       r--   Canon Digital Camera Raw Image Format
      CR3  DNG       r--   Canon Digital Camera Raw Image Format
      CRW  DNG       r--   Canon Digital Camera Raw Image Format
      CUR* ICON      rw-   Microsoft icon
      CUT* CUT       r--   DR Halo
     DATA* INLINE    rw+   Base64-encoded inline images
      DCM* DCM       r--   Digital Imaging and Communications in Medicine image
           DICOM is used by the medical community for images like X-rays.  The
           specification, "Digital Imaging and Communications in Medicine
           (DICOM)", is available at http://medical.nema.org/.  In particular,
           see part 5 which describes the image encoding (RLE, JPEG, JPEG-LS),
           and supplement 61 which adds JPEG-2000 encoding.
      DCR  DNG       r--   Kodak Digital Camera Raw Image File
      DCX* PCX       rw+   ZSoft IBM PC multi-page Paintbrush
      DDS* DDS       rw+   Microsoft DirectDraw Surface
    DFONT* TTF       r--   Multi-face font package (Freetype 2.10.4)
     DJVU* DJVU      r--   Deja vu
           See http://www.djvuzone.org/ for details about the DJVU format.  The
           DJVU 1.2 specification is available there and at
           ftp://swrinde.nde.swri.edu/pub/djvu/documents/.
      DNG  DNG       r--   Digital Negative
      DOT  DOT       ---   Graphviz
      DPX* DPX       rw-   SMPTE 268M-2003 (DPX 2.0)
           Digital Moving Picture Exchange Bitmap, Version 2.0.
           See SMPTE 268M-2003 specification at http://www.smtpe.org
           
     DXT1* DDS       rw+   Microsoft DirectDraw Surface
     DXT5* DDS       rw+   Microsoft DirectDraw Surface
     EPDF  PDF       rw-   Encapsulated Portable Document Format
      EPI  PS        rw-   Encapsulated PostScript Interchange format
      EPS  PS        rw-   Encapsulated PostScript
     EPS2  PS2       -w-   Level II Encapsulated PostScript
     EPS3  PS3       -w+   Level III Encapsulated PostScript
     EPSF  PS        rw-   Encapsulated PostScript
     EPSI  PS        rw-   Encapsulated PostScript Interchange format
      EPT  EPT       rw-   Encapsulated PostScript with TIFF preview
     EPT2  EPT       rw-   Encapsulated PostScript Level II with TIFF preview
     EPT3  EPT       rw+   Encapsulated PostScript Level III with TIFF preview
      ERF  DNG       r--   Epson Raw Format
      EXR  EXR       rw-   High Dynamic-range (HDR) (OpenEXR 2.5.4)
      FAX* FAX       rw+   Group 3 FAX
           FAX machines use non-square pixels which are 1.5 times wider than
           they are tall but computer displays use square pixels, therefore
           FAX images may appear to be narrow unless they are explicitly
           resized using a geometry of "150x100%".
           
     FILE* URL       r--   Uniform Resource Locator (file://)
     FITS* FITS      rw-   Flexible Image Transport System
  FRACTAL* PLASMA    r--   Plasma fractal image
      FTP* URL       r--   Uniform Resource Locator (ftp://)
      FTS* FITS      rw-   Flexible Image Transport System
       G3* FAX       rw-   Group 3 FAX
       G4* FAX       rw-   Group 4 FAX
      GIF* GIF       rw+   CompuServe graphics interchange format
    GIF87* GIF       rw-   CompuServe graphics interchange format (version 87a)
 GRADIENT* GRADIENT  r--   Gradual linear passing from one shade to another
     GRAY* GRAY      rw+   Raw gray samples
    GRAYA* GRAY      rw+   Raw gray and alpha samples
   GROUP4* TIFF      rw-   Raw CCITT Group4
       GV  DOT       ---   Graphviz
        H* MAGICK    -w-   Image expressed as a 'C/C++' char array
     HALD* HALD      r--   Identity Hald color lookup table image
      HDR* HDR       rw+   Radiance RGBE image format
     HEIC* HEIC      rw+   Apple High efficiency Image Format (1.11.0)
HISTOGRAM* HISTOGRAM -w-   Histogram of the image
      HRZ* HRZ       rw-   Slow Scan TeleVision
      HTM* HTML      -w-   Hypertext Markup Language and a client-side image map
     HTML* HTML      -w-   Hypertext Markup Language and a client-side image map
     HTTP* URL       r--   Uniform Resource Locator (http://)
    HTTPS* URL       r--   Uniform Resource Locator (https://)
      ICB* TGA       rw-   Truevision Targa image
      ICO* ICON      rw+   Microsoft icon
     ICON* ICON      rw-   Microsoft icon
      IIQ  DNG       r--   Phase One Raw Image Format
     INFO  INFO      -w+   The image format and characteristics
   INLINE* INLINE    rw+   Base64-encoded inline images
      IPL* IPL       rw+   IPL Image Sequence
   ISOBRL* BRAILLE   -w-   ISO/TR 11548-1 format
  ISOBRL6* BRAILLE   -w-   ISO/TR 11548-1 format 6dot
      J2C* JP2       rw-   JPEG-2000 Code Stream Syntax (2.4.0)
      J2K* JP2       rw-   JPEG-2000 Code Stream Syntax (2.4.0)
      JBG* JBIG      rw+   Joint Bi-level Image experts Group interchange format (2.1)
     JBIG* JBIG      rw+   Joint Bi-level Image experts Group interchange format (2.1)
      JNG* PNG       rw-   JPEG Network Graphics
           See http://www.libpng.org/pub/mng/ for details about the JNG
           format.
      JNX* JNX       r--   Garmin tile format
      JP2* JP2       rw-   JPEG-2000 File Format Syntax (2.4.0)
      JPC* JP2       rw-   JPEG-2000 Code Stream Syntax (2.4.0)
      JPE* JPEG      rw-   Joint Photographic Experts Group JFIF format (libjpeg-turbo 2.0.6)
     JPEG* JPEG      rw-   Joint Photographic Experts Group JFIF format (libjpeg-turbo 2.0.6)
      JPG* JPEG      rw-   Joint Photographic Experts Group JFIF format (libjpeg-turbo 2.0.6)
      JPM* JP2       rw-   JPEG-2000 Code Stream Syntax (2.4.0)
      JPS* JPEG      rw-   Joint Photographic Experts Group JFIF format (libjpeg-turbo 2.0.6)
      JPT* JP2       rw-   JPEG-2000 File Format Syntax (2.4.0)
     JSON  JSON      -w+   The image format and characteristics
      K25  DNG       r--   Kodak Digital Camera Raw Image Format
      KDC  DNG       r--   Kodak Digital Camera Raw Image Format
    LABEL* LABEL     r--   Image label
      M2V  VIDEO     rw+   MPEG Video Stream
      M4V  VIDEO     rw+   Raw VIDEO-4 Video
      MAC* MAC       r--   MAC Paint
   MAGICK* MAGICK    rw-   Predefined Magick Image (LOGO, ROSE, etc.); output same as 'H'
      MAP* MAP       rw-   Colormap intensities and indices
     MASK* MASK      rw+   Image Clip Mask
      MAT  MAT       rw+   MATLAB level 5 image format
    MATTE* MATTE     -w+   MATTE format
      MEF  DNG       r--   Mamiya Raw Image File
     MIFF* MIFF      rw+   Magick Image File Format
      MKV  VIDEO     rw+   Multimedia Container
      MNG* PNG       rw+   Multiple-image Network Graphics (libpng 1.6.37)
           See http://www.libpng.org/pub/mng/ for details about the MNG
           format.
     MONO* MONO      rw-   Raw bi-level bitmap
      MOV  VIDEO     rw+   MPEG Video Stream
      MP4  VIDEO     rw+   VIDEO-4 Video Stream
      MPC* MPC       rw+   Magick Persistent Cache image format
      MPG  VIDEO     rw+   MPEG Video Stream
      MRW  DNG       r--   Sony (Minolta) Raw Image File
      MSL* MSL       rw+   Magick Scripting Language
     MSVG* SVG       rw+   ImageMagick's own SVG internal renderer
      MTV* MTV       rw+   MTV Raytracing image format
      MVG* MVG       rw-   Magick Vector Graphics
      NEF  DNG       r--   Nikon Digital SLR Camera Raw Image File
      NRW  DNG       r--   Nikon Digital SLR Camera Raw Image File
     NULL* NULL      rw-   Constant image of uniform color
      ORF  DNG       r--   Olympus Digital Camera Raw Image File
      OTB* OTB       rw-   On-the-air bitmap
      OTF* TTF       r--   Open Type font (Freetype 2.10.4)
      PAL* UYVY      rw-   16bit/pixel interleaved YUV
     PALM* PALM      rw+   Palm pixmap
      PAM* PNM       rw+   Common 2-dimensional bitmap format
    PANGO* PANGO     r--   Pango Markup Language (Pangocairo 1.46.2)
  PATTERN* PATTERN   r--   Predefined pattern
      PBM* PNM       rw+   Portable bitmap format (black and white)
      PCD* PCD       rw-   Photo CD
     PCDS* PCD       rw-   Photo CD
      PCL  PCL       rw+   Printer Control Language
      PCT* PICT      rw-   Apple Macintosh QuickDraw/PICT
      PCX* PCX       rw-   ZSoft IBM PC Paintbrush
      PDB* PDB       rw+   Palm Database ImageViewer Format
      PDF  PDF       rw+   Portable Document Format
     PDFA  PDF       rw+   Portable Document Archive Format
      PEF  DNG       r--   Pentax Electronic File
      PES* PES       r--   Embrid Embroidery Format
      PFA* TTF       r--   Postscript Type 1 font (ASCII) (Freetype 2.10.4)
      PFB* TTF       r--   Postscript Type 1 font (binary) (Freetype 2.10.4)
      PFM* PFM       rw+   Portable float format
      PGM* PNM       rw+   Portable graymap format (gray scale)
      PGX* PGX       rw-   JPEG 2000 uncompressed format
    PICON* XPM       rw-   Personal Icon
     PICT* PICT      rw-   Apple Macintosh QuickDraw/PICT
      PIX* PIX       r--   Alias/Wavefront RLE image format
    PJPEG* JPEG      rw-   Joint Photographic Experts Group JFIF format (libjpeg-turbo 2.0.6)
   PLASMA* PLASMA    r--   Plasma fractal image
      PNG* PNG       rw-   Portable Network Graphics (libpng 1.6.37)
           See http://www.libpng.org/ for details about the PNG format.
    PNG00* PNG       rw-   PNG inheriting bit-depth, color-type from original if possible
    PNG24* PNG       rw-   opaque or binary transparent 24-bit RGB (zlib 1.2.11)
    PNG32* PNG       rw-   opaque or transparent 32-bit RGBA
    PNG48* PNG       rw-   opaque or binary transparent 48-bit RGB
    PNG64* PNG       rw-   opaque or transparent 64-bit RGBA
     PNG8* PNG       rw-   8-bit indexed with optional binary transparency
      PNM* PNM       rw+   Portable anymap
POCKETMOD  PDF       rw+   Pocketmod Personal Organizer
      PPM* PNM       rw+   Portable pixmap format (color)
  PREVIEW* PREVIEW   -w-   Show a preview an image enhancement, effect, or f/x
       PS  PS        rw+   PostScript
      PS2  PS2       -w+   Level II PostScript
      PS3  PS3       -w+   Level III PostScript
      PSB* PSD       rw+   Adobe Large Document Format
      PSD* PSD       rw+   Adobe Photoshop bitmap
     PTIF* TIFF      rw+   Pyramid encoded TIFF
      PWP* PWP       r--   Seattle Film Works
RADIAL-GRADIENT* GRADIENT  r--   Gradual radial passing from one shade to another
      RAF  DNG       r--   Fuji CCD-RAW Graphic File
      RAS* SUN       rw+   SUN Rasterfile
      RAW  DNG       r--   Raw
      RGB* RGB       rw+   Raw red, green, and blue samples
     RGBA* RGB       rw+   Raw red, green, blue, and alpha samples
     RGBO* RGB       rw+   Raw red, green, blue, and opacity samples
      RGF* RGF       rw-   LEGO Mindstorms EV3 Robot Graphic Format (black and white)
      RLA* RLA       r--   Alias/Wavefront image
      RLE* RLE       r--   Utah Run length encoded image
      RMF  DNG       r--   Raw Media Format
      RW2  DNG       r--   Panasonic Lumix Raw Image
      SCR* SCR       r--   ZX-Spectrum SCREEN$
      SCT* SCT       r--   Scitex HandShake
      SFW* SFW       r--   Seattle Film Works
      SGI* SGI       rw+   Irix RGB image
    SHTML* HTML      -w-   Hypertext Markup Language and a client-side image map
      SIX* SIXEL     rw-   DEC SIXEL Graphics Format
    SIXEL* SIXEL     rw-   DEC SIXEL Graphics Format
SPARSE-COLOR* TXT       -w+   Sparse Color
      SR2  DNG       r--   Sony Raw Format 2
      SRF  DNG       r--   Sony Raw Format
  STEGANO* STEGANO   r--   Steganographic image
      SUN* SUN       rw+   SUN Rasterfile
      SVG* SVG       rw+   Scalable Vector Graphics (XML 2.9.10)
     SVGZ* SVG       rw+   Compressed Scalable Vector Graphics (XML 2.9.10)
     TEXT* TXT       rw+   Text
      TGA* TGA       rw-   Truevision Targa image
THUMBNAIL* THUMBNAIL -w+   EXIF Profile Thumbnail
     TIFF* TIFF      rw+   Tagged Image File Format (LIBTIFF, Version 4.2.0)
   TIFF64* TIFF      rw+   Tagged Image File Format (64-bit) (LIBTIFF, Version 4.2.0)
     TILE* TILE      r--   Tile image with a texture
      TIM* TIM       r--   PSX TIM
      TTC* TTF       r--   TrueType font collection (Freetype 2.10.4)
      TTF* TTF       r--   TrueType font (Freetype 2.10.4)
      TXT* TXT       rw+   Text
     UBRL* BRAILLE   -w-   Unicode Text format
    UBRL6* BRAILLE   -w-   Unicode Text format 6dot
      UIL* UIL       -w-   X-Motif UIL table
     UYVY* UYVY      rw-   16bit/pixel interleaved YUV
      VDA* TGA       rw-   Truevision Targa image
    VICAR* VICAR     rw-   VICAR rasterfile format
      VID* VID       rw+   Visual Image Directory
    VIDEO  VIDEO     rw+   MPEG Video Stream
     VIFF* VIFF      rw+   Khoros Visualization image
     VIPS* VIPS      rw+   VIPS image
      VST* TGA       rw-   Truevision Targa image
     WBMP* WBMP      rw-   Wireless Bitmap (level 0) image
     WEBM  VIDEO     rw+   Open Web Media
     WEBP* WEBP      rw+   WebP Image Format (libwebp 0.6.1 [020E])
      WMF* WMF       r--   Windows Meta File
      WMV  VIDEO     rw+   Windows Media Video
      WMZ* WMF       r--   Compressed Windows Meta File
      WPG* WPG       r--   Word Perfect Graphics
        X* X         rw+   X Image
      X3F  DNG       r--   Sigma Camera RAW Picture File
      XBM* XBM       rw-   X Windows system bitmap (black and white)
       XC* XC        r--   Constant image uniform color
      XCF* XCF       r--   GIMP image
      XPM* XPM       rw-   X Windows system pixmap (color)
      XPS  XPS       r--   Microsoft XML Paper Specification
       XV* VIFF      rw+   Khoros Visualization image
      XWD* XWD       rw-   X Windows system window dump (color)
    YCbCr* YCbCr     rw+   Raw Y, Cb, and Cr samples
   YCbCrA* YCbCr     rw+   Raw Y, Cb, Cr, and alpha samples
      YUV* YUV       rw-   CCIR 601 4:1:1 or 4:2:2

@g123k
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g123k commented Nov 26, 2024

This is the supported formats we have for ImageMagick on the server, so HEIC should be supported, but maybe there are more than the two subformat listed below ?

$ identify-im6 -list format|grep -i heic
     AVIF* HEIC      rw+   AV1 Image File Format (1.11.0)
     HEIC* HEIC      rw+   Apple High efficiency Image Format (1.11.0)

Have you tried with my image?
This is the output of the identify command:

Image:
  Filename: /Users/g123k/Downloads/IMG_1413 (1).HEIC
  Permissions: rw-r--r--
  Format: HEIC (High Efficiency Image Format)
  Mime type: image/heic
  Class: DirectClass
  Geometry: 3024x4032+0+0
  Resolution: 72x72
  Print size: 42x56
  Units: PixelsPerInch
  Colorspace: sRGB
  Type: TrueColor
  Base type: Undefined
  Endianness: Undefined
  Depth: 8-bit
  Channels: 3.0
  Channel depth:
    Red: 8-bit
    Green: 8-bit
    Blue: 8-bit
  Channel statistics:
    Pixels: 12192768
    Red:
      min: 0  (0)
      max: 255 (1)
      mean: 130.521 (0.511846)
      median: 158 (0.619608)
      standard deviation: 78.4264 (0.307555)
      kurtosis: -1.53487
      skewness: -0.253401
      entropy: 0.947105
    Green:
      min: 0  (0)
      max: 255 (1)
      mean: 129.326 (0.507161)
      median: 154 (0.603922)
      standard deviation: 77.4462 (0.303711)
      kurtosis: -1.53972
      skewness: -0.235447
      entropy: 0.950048
    Blue:
      min: 0  (0)
      max: 255 (1)
      mean: 118.182 (0.463458)
      median: 131 (0.513725)
      standard deviation: 73.9968 (0.290184)
      kurtosis: -1.53039
      skewness: -0.0741756
      entropy: 0.949895
  Image statistics:
    Overall:
      min: 0  (0)
      max: 255 (1)
      mean: 126.01 (0.494155)
      median: 147.667 (0.579085)
      standard deviation: 76.6231 (0.300483)
      kurtosis: -1.53499
      skewness: -0.187675
      entropy: 0.949016
  Rendering intent: Perceptual
  Gamma: 0.454545
  Chromaticity:
    red primary: (0.64,0.33,0.03)
    green primary: (0.3,0.6,0.1)
    blue primary: (0.15,0.06,0.79)
    white point: (0.3127,0.329,0.3583)
  Matte color: grey74
  Background color: white
  Border color: srgb(223,223,223)
  Transparent color: black
  Interlace: None
  Intensity: Undefined
  Compose: Over
  Page geometry: 3024x4032+0+0
  Dispose: Undefined
  Iterations: 0
  Compression: Undefined
  Orientation: TopLeft
  Profiles:
    Profile-exif: 2898 bytes
    Profile-icc: 536 bytes
  Properties:
    date:create: 2024-11-26T09:07:31+00:00
    date:modify: 2024-11-26T09:07:23+00:00
    date:timestamp: 2024-11-26T09:08:52+00:00
    exif:ApertureValue: 193685/85136
    exif:BrightnessValue: 19433/4544
    exif:ColorSpace: 65535
    exif:DateTime: 2024:11:22 05:48:26
    exif:DateTimeDigitized: 2024:11:22 05:48:26
    exif:DateTimeOriginal: 2024:11:22 05:48:26
    exif:DigitalZoomRatio: 42983/24207
    exif:ExifOffset: 230
    exif:ExifVersion: 0232
    exif:ExposureBiasValue: 0/1
    exif:ExposureMode: 0
    exif:ExposureProgram: 2
    exif:ExposureTime: 1/101
    exif:Flash: 16
    exif:FNumber: 11/5
    exif:FocalLength: 111/50
    exif:FocalLengthIn35mmFilm: 24
    exif:GPSAltitude: 280023/7102
    exif:GPSAltitudeRef: .
    exif:GPSDateStamp: 2024:11:22
    exif:GPSDestBearing: 621901/2469
    exif:GPSDestBearingRef: T
    exif:GPSHPositioningError: 9663/1546
    exif:GPSImgDirection: 621901/2469
    exif:GPSImgDirectionRef: T
    exif:GPSInfo: 2582
    exif:GPSLatitude: 48/1,54/1,392/100
    exif:GPSLatitudeRef: N
    exif:GPSLongitude: 2/1,18/1,5488/100
    exif:GPSLongitudeRef: E
    exif:GPSSpeed: 0/1
    exif:GPSSpeedRef: K
    exif:GPSTimeStamp: 4/1,48/1,2337/100
    exif:LensMake: Apple
    exif:LensModel: iPhone 14 Pro Max back triple camera 2.22mm f/2.2
    exif:LensSpecification: 111/50, 111/50, 111/50, 111/50
    exif:Make: Apple
    exif:MakerNote: Apple iOS
    exif:MeteringMode: 3
    exif:Model: iPhone 14 Pro Max
    exif:OffsetTime: +01:00
    exif:OffsetTimeDigitized: +01:00
    exif:OffsetTimeOriginal: +01:00
    exif:PhotographicSensitivity: 125
    exif:PixelXDimension: 4032
    exif:PixelYDimension: 3024
    exif:SceneType: .
    exif:SensingMethod: 2
    exif:ShutterSpeedValue: 65172/9791
    exif:Software: 18.1
    exif:SubjectArea: 2118, 2118, 2118, 2118
    exif:SubSecTimeDigitized: 975
    exif:SubSecTimeOriginal: 975
    exif:WhiteBalance: 0
    icc:copyright: Copyright Apple Inc., 2022
    icc:description: Display P3
    signature: 49715c82977f8af00483614b2e7ca012b556d53ee04860b5360042b7b210dfa9
    unknown: iPhone 14 Pro Max
  Artifacts:
    verbose: true
  Tainted: False
  Filesize: 1.08926MiB
  Number pixels: 12.1928M
  Pixel cache type: Memory
  Pixels per second: 71.3087MP
  User time: 0.450u
  Elapsed time: 0:01.170
  Version: ImageMagick 7.1.1-41 Q16-HDRI aarch64 22504 https://imagemagick.org

@alexgarel
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alexgarel commented Nov 26, 2024

Yes I got the same thing, geometry is correctly identified:

$ identify-im6 -verbose /tmp/IMG_1413.HEIC 
Image:
  Filename: /tmp/IMG_1413.HEIC
  Format: HEIC (Apple High efficiency Image Format)
  Mime type: image/x-heic
  Class: DirectClass
  Geometry: 3024x4032+0+0
  Resolution: 72x72
  Print size: 42x56
  Units: PixelsPerInch
...

(the division by zero is because of wrong geometry detection)

@alexgarel
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@g123k do you know what the API call should look like ?

@alexgarel
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I have tried to use this image on a dev environment, with the web form, and it works.

@alexgarel
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I'm on a track to find products that would have a size w or h of 0

I have to run this query on the parquet file:

SELECT code, images FROM food WHERE len(list_filter(images, img -> img.sizes.full.h = 0 OR img.sizes.full.w = 0)) > 0 LIMIT 10;

I may try also with 400 in place of full.

@alexgarel
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alexgarel commented Nov 26, 2024

I uploaded the food.parquet from hugging face, then I did:

CREATE TABLE images AS SELECT code,images FROM read_parquet('food.parquet');

SELECT code, images FROM images WHERE len(list_filter(images, img -> img.sizes.full.h is null OR img.sizes.full.w is null)) > 0 LIMIT 10;

SELECT code, images FROM images WHERE len(list_filter(images, img -> img.sizes."400".h is null OR img.sizes."400".w is null)) > 0 LIMIT 10;

both requests returns some data.

There are only 21 problematic products (I only look at uploaded images, not selected):

SELECT code FROM images WHERE len(list_filter(images, img -> img.imgid is NULL AND (img.sizes.full.h is null OR img.sizes.full.w is null OR img.sizes."400".h is null OR img.sizes."400".w is null))) > 0;
┌───────────────┐
│     code      │
│    varchar    │
├───────────────┤
│ 2000000029566 │
│ 24022088      │
│ 24049948      │
│ 24082655      │
│ 26053592      │
│ 3017760756297 │
│ 3046920028004 │
│ 3250390224747 │
│ 3250392108656 │
│ 3564700004784 │
│ 3760029248001 │
│ 5000159461313 │
│ 5038512005010 │
│ 5060283760003 │
│ 5449000050205 │
│ 5601151161456 │
│ 5601151354452 │
│ 5604450260226 │
│ 8003340073545 │
│ 8410376039207 │
│ 8480017516114 │
├───────────────┤
│    21 rows    │
└───────────────┘

Looking at it closely:

.excel
SELECT code, list_filter(images, img -> img.imgid is NULL AND (img.sizes.full.h is null OR img.sizes.full.w is null OR img.sizes."400".h is null OR img.sizes."400".w is null)) FROM images WHERE len(list_filter(images, img -> img.imgid is NULL AND (img.sizes.full.h is null OR img.sizes.full.w is null OR img.sizes."400".h is null OR img.sizes."400".w is null))) > 0;

They are all but one false positive…

@stephanegigandet
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I tried HEIC as well and it seems to be working (at first I thought we may be missing delegate for HEIC).

All the images from one product that triggered the error: https://openfoodfacts.sentry.io/issues/3901370484/?project=5376745&referrer=slack (4002809025761) can be read by ImageMagick well....

@stephanegigandet
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@g123k can you try it again, I added a bit more logs

@alexgarel
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@stephanegigandet could it be some race condition ? Like we try to crop an image that is not yet in the product, and auto-vivification use undef values instead of clean values ?
Or that the mobile app, because of the task queue ask for crop before upload is complete ?

If we have undef, perl raise the division by zero error.

$ 1 / undef     
Use of uninitialized value in division (/) at (eval 308) line 5.
Runtime error: Illegal division by zero at (eval 308) line 5.

@stephanegigandet
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So the issue is that we are trying to crop an image that hasn't been correctly written to the product:

https://world.openfoodfacts.org/api/v3/product/4061464973442 : there is no image 5 (even though we do have the image file on the disk)

but the app is trying to select it:

off@off:/srv/off/logs$ grep "image_crop" modperl_error_log | grep "w: ,"
image_crop.pl - source_path: /srv/off/html/images/products/406/146/497/3442/5.jpg - product_id: 4061464973442 - imgid: 5 - crop_size: 400 - x1: , y1: , x2: , y2: , w: , h:

So we get undef values for $w and $h:

        my $w = $new_product_ref->{images}{$imgid}{sizes}{$coordinates_image_size}
{w};
        my $h = $new_product_ref->{images}{$imgid}{sizes}{$coordinates_image_size}
{h};

@stephanegigandet
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Image 5 was deleted in September: https://world.openfoodfacts.org/product/4061464973442/haselnuss-schnitte-choceur (or more exactly, it was removed from the images structure, but we still have the file on disk... )

@stephanegigandet
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So I guess we should just add a check in process_image_crop that we do have the image in the images structure, with non zero sizes.

@g123k
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g123k commented Nov 26, 2024

If that may help you, I've reuploaded the image to https://world.openfoodfacts.org/product/0098765432186/test-product
It was at 12:27

@alexgarel
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(or more exactly, it was removed from the images structure, but we still have the file on disk... )

Does a user have the right to remove his own images ? How is it that a non moderator can remove an image ?

@teolemon
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Uploaded images (Deleted: 5) -- Selected images (Deleted: packaging_de)

It's either a bad wording of unselecting images
or this issue: #1225

@teolemon
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#4805

@stephanegigandet stephanegigandet changed the title HEIC image not supported? Crash when deleted images are selected / cropped Dec 9, 2024
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