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Authentication timed out. Shutting down. Consider increasing authTimeout config variable #3174

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willmaraujo opened this issue Feb 27, 2024 · 2 comments
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@willmaraujo
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Are you using the latest version of the library?

  • I have checked and am using the latest version of the library.

What type of session are you experiencing this issue on?

Multi-device and I have set multiDevice to true in my config OR am using the --multi-device flag

What type of host account are you experiencing this issue on?

Business account

Mode

EASY API/CLI

Current Behavior

Suddenly I'm facing this error during the container initialisation:

- Authenticating [55gy9 ](http://swarmpit.gramadosvirtuais.com/#/tasks/55gy9m5ovqhyh0aif4gg7hw2n?log=1) - Authentication timed out. Shutting down. Consider increasing authTimeout config variable: https://open-wa.github.io/wa-automate-nodejs/interfaces/configobject.html#authtimeout [55gy9 ](http://swarmpit.gramadosvirtuais.com/#/tasks/55gy9m5ovqhyh0aif4gg7hw2n?log=1) node:events:497 [55gy9 ](http://swarmpit.gramadosvirtuais.com/#/tasks/55gy9m5ovqhyh0aif4gg7hw2n?log=1) throw er; // Unhandled 'error' event

Expected Behavior

Show the QR code for authentication

Steps To Reproduce

  1. Start openwa/wa-automate container using docker swarm

create() code OR full CLI command + CONFIG

No response

DEBUG INFO

{
  "WA_VERSION": "2.3000.1011658614",
  "WA_AUTOMATE_VERSION": "4.68.0",
  "BROWSER_VERSION": "HeadlessChrome/121.0.6167.184",
  "START_TS": 1708995143234,
  "RAM_INFO": "Total: 2.05 GB | Free: 0.76 GB",
  "PPTR_VERSION": "19.11.1",
  "LATEST_VERSION": true,
  "CLI": true
}

Environment

- OS: Linux 6.5
- Node: 21.6.2
- npm: 10.4.0

Screenshots/Logs

Anything else?

No response

@missoy
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missoy commented Apr 4, 2024

Hi @willmaraujo,Have you solved this problem?

@smashah
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smashah commented Apr 12, 2024

please update to latest version and try again

@smashah smashah closed this as completed Apr 12, 2024
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3 participants