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Unable to receive push notifications on MS Edge #257

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hangatzu2017 opened this issue Jan 31, 2025 · 5 comments
Open

Unable to receive push notifications on MS Edge #257

hangatzu2017 opened this issue Jan 31, 2025 · 5 comments
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bug Something isn't working

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@hangatzu2017
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Hi, do any of you have problems with web push notifications in the microsoft edge browser?
I don't experience any error in the console, but the desktop notification doesn't appear, while the one in app does.
I don't have much experience with notifo, so if any of you have any idea how to help me I would be very grateful.
Thank you

@SebastianStehle
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When you got to a user page in the admin section, there is a link to a demo page, where the SDK is integrated. Does it work for your?

Please note that you also have to turn on web push. When you send a message you can define which channels should be used. This can also be configured on the user level.

There is a hierarchy:

  • Message settings overwrite template settings
  • Template settings overwrite topic settings
  • Topic settings overwrite user settings
  • User settings are the default.

@hangatzu2017
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Thank you for your response,
I tried the demo page and all the settings are ok, the same page on chrome and firefox works perfectly, while on edge it shows the subscription in the user panel, as well as the notification in app works (with the widget), but the desktop notification just doesn't come. Can you suggest me some further tests to perform?

@SebastianStehle SebastianStehle added the bug Something isn't working label Feb 3, 2025
@SebastianStehle
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I have changed this to a bug report.

@SebastianStehle
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I ahve tested it and it works fine for me. Are you sure, that you have not declined the request?

@SebastianStehle
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I was wrong. I am testing it, but on chrome I do not get the dialog to confirm notifications. It is very weird and I cannot find infos about this.

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