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Nested Knowledge Base (KB) article linking #438

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jon-nfc opened this issue Dec 21, 2024 · 0 comments
Open
4 tasks

Nested Knowledge Base (KB) article linking #438

jon-nfc opened this issue Dec 21, 2024 · 0 comments
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type::feature Issue Type

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@jon-nfc
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jon-nfc commented Dec 21, 2024

If an article is assigned to a sub-model, the article should display as linked to the model.

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Example: If a KB article is assigned to model device_type then all devices with that type should also show the device_type models KB articles.

This will be beneficial as you could assign a KB article to the equivalent of a category and ALL items that have that category will also display that KB article.

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  • 💡 Plan this feature for ALL models, ensuring tasks are created for each model this feature will be added to.

  • Unit Tested

  • Functional Tested

@jon-nfc jon-nfc added the type::feature Issue Type label Dec 21, 2024
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