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🎯 πŸ“š πŸ“• FAQ βž• KNOWN ISSUES #23369

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kesselb opened this issue Oct 12, 2020 · 3 comments
Open

🎯 πŸ“š πŸ“• FAQ βž• KNOWN ISSUES #23369

kesselb opened this issue Oct 12, 2020 · 3 comments
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overview papercut Annoying recurring issue with possibly simple fix.

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@kesselb
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kesselb commented Oct 12, 2020

Important Known Issues

Frequently Asked Questions

Critical changes for developers & admins

@kesselb kesselb added the papercut Annoying recurring issue with possibly simple fix. label Oct 12, 2020
@kesselb kesselb pinned this issue Oct 12, 2020
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kesselb commented Oct 12, 2020

1071 Specified key was too long; max key length is 767 bytes

Usually there are two ways to fix this:

A) Configure your database server to support utf8mb4 (https://docs.nextcloud.com/server/latest/admin_manual/configuration_database/mysql_4byte_support.html).

B) If the database server does not support utf8mb4, disable it by setting 'mysql.utf8mb4' => false, in config.php (emojis in filename, calendar events, etc. are not possible than and you have to accept the warning).

What happens for most people is: They change the maria/mysql configuration temporary to enable utf8mb4 but forget to write the changes to the configuration file. The next time a update is installed the sql server is restarted and the temporary configuration changes are lost. Some weeks later they try to upgrade Nextcloud and run into those utf8mb4 errors again.

Original report: #15058

@nextcloud nextcloud deleted a comment from dirigit Oct 13, 2020
@Dennis1993 Dennis1993 unpinned this issue Nov 11, 2020
@kesselb kesselb pinned this issue Nov 12, 2020
@solracsf solracsf changed the title FAQ 🎯 πŸ“š πŸ“• FAQ βž• KNOWN ISSUES Nov 14, 2020
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