Not honouring image metadata rotation data

[TheOriginalMrWolf]

Photos taken on iPhone in heic format have arbitrary rotation as encoded in file. Image metadata (EXIF) contains orientation sensor info to enable display software to correct.

Viewing photo on device, in Windows, on web, or in OSX using a variety of image viewers all show correct orientation regardless of orientation of encoded image.

Photocloud does not seem to honor EXIF rotation data, hence photos are frequently incorrectly oriented (eg upside down or sideways). Affected photos need to be re-encoded to resolve.

Would be good if Photocloud could rotate photos properly before displaying.

Thanks!

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[mvysny]

PhotoCloud actually parses the EXIF data and rotates the photo accordingly if the EXIF data specifies a rotation. However, perhaps it's not working in your case for some reason. Which PhotoCloud version are you using please? Also, can you zip an image and attach it to this ticket please? I will then investigate the image myself.

[JohnFecko]

I'm experiencing something similar to this. If the issue is related to exif metadata or not.

[mvysny]

@JohnFecko Which PhotoCloud version are you using please? Also, can you zip an image and attach it to this ticket please? I will then investigate the image myself.