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Windows10policy.md

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# Privacy and Data Handling

too long; didn't read (tldr;):

I will not store your passwords for any reason.

I will not store your personal data for any reason.

Passwords

For services requiring administrative credentials, input of your administrative password may be required:
  • Enter your credentials during the serivce procedure - when prompted by Windows.

    • NOTE: Your presence is required to complete system cleanup and optimization. I will not take your password

    It is recommended that you change your administrative password at the completion of any remote support session.

    Data Handling

    For services requiring:
    1) Data backups
    2) Data migrations

    The user will provide a suitable external storage device or cloud backup service for the procedure. If necessary, I will provide a suitability assessment free of charge before services are performed. I will not open or inspect file contents unless requested in writing. I will make no records of user data as I do not posess infrastructure sufficient to secure such data.

    Disclaimers

    • This information applies to Windows 10 PC's only.
    • I am not responsible for any hardware failures.
    • Data preservation is the User's responsibility. I am not responsible for lost files as a result of cleanup procedures.
    • Cleaning and optimizing your Windows PC is not a guarantee of performance improvement. Software and system changes can only improve within the limits of the hardware. This procedure cannot turn a 10 year old laptop into a state-of-art performance machine.
    • I use industry best practices to make perforance improvements and extend the life of your PC.

    Understanding the Procedure

    • Using a tool called TeamViewer I will connect to your computer to perform cleanup functions. I use Windows Powershell to perform certain tasks and temporarily install specialty software to perform registry cleanup if included in the package.
    • Input of the administrative password may be required for multiple steps. The user must input the password at each prompt - requiring user presence throughout the procedure.
    • Generally, these cleanup procedures do not pose any risk to personal files. If I find that storage limitations must be addressed, I will work with the user to identify files which can be removed or recommend storage expansion options.
    • Upon completion, I will remove the registry cleaning software. The user is strongly encouraged to change administrative passwords.