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Error
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.
If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem.
When you've discovered the add-on that is causing the problem, please report the issue on the add-on support site.
Debug info:
Anki 2.1.49 (dc80804a) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2
Platform: Windows 10
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2023-07-02 20:11:25
Caught exception:
Traceback (most recent call last):
File "aqt\main.py", line 1634, in onAppMsg
File "aqt\main.py", line 1189, in installAddon
File "aqt\addons.py", line 1595, in installAddonPackages
File "aqt\addons.py", line 467, in processPackages
File "aqt\addons.py", line 402, in install
File "aqt\addons.py", line 421, in _install
File "aqt\addons.py", line 681, in backupUserFiles
PermissionError: [WinError 5] Access is denied: 'C:\\Users\\parke\\AppData\\Roaming\\Anki2\\addons21\\Migaku Kanji GOD\\user_files' -> 'C:\\Users\\parke\\AppData\\Roaming\\Anki2\\addons21\\files_backup'
Original report: https://discord.com/channels/752293144917180496/944336185029971978/1125510164414464030
The text was updated successfully, but these errors were encountered: