@jooyoungseo has been interacting with the rendered HTML version of our chat responses more recently because of the introduction of the helpful hyperlinks.

He mentioned that there are several tab stops that are encountered before a screen reader user reaches the content of a chat response:

1. the header
2. the toolbar
3. the references (if any)

He suggested that at least for windows/linux users, adding the role=document would help here. This wouldn't help macOS users and we probably want a solution that solves this for all platforms.

Another idea he had was to add a heading to the content so when a user enters a mode of their screen reader, they can go to it directly.

I mentioned that we're thinking about moving the toolbar (not sure about the references) to the bottom of the response. He raised concerns about the discoverability of the toolbar in that case for screen reader users but suggested that he has long thought a right click context menu would be advantageous and discoverable for users.

@roblourens or @rperez030 any thoughts?