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PowerToys.PowerLauncher.exe encountered an error related to ntdll.dll. #36500

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Razaghallu786 opened this issue Dec 21, 2024 · 1 comment
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Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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@Razaghallu786
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Microsoft PowerToys version

0.87.1

Installation method

GitHub

Running as admin

Yes

Area(s) with issue?

PowerToys Run

Steps to reproduce

  1. Attempted to launch PowerToys Run using Alt+Space, but it failed to open.

  2. Verified that the issue is not caused by a shortcut conflict or administrative privileges.

  3. Tried changing the shortcut keys and disabling administrative privileges, but the problem persisted.

  4. Checked the Windows event log, which provided the following error details:

Error Application Name: PowerToys.PowerLauncher.exe, Version: 0.87.1.0, Timestamp: 0x67200000 Error Module Name: ntdll.dll, Version: 10.0.22621.4541, Timestamp: 0xe7035eba Exception Code: 0xc0000409 Error Offset: 0x00000000000a4a96 Error Process ID: 0x6028 Error Application Start Time: 0x1DB539F6E807119 Error Application Path: C:\Program Files\PowerToys\PowerToys.PowerLauncher.exe Error Module Path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 244f1ed7-2870-4206-808a-aa7a6e404927

✔️ Expected Behavior

PowerToys Run should open when using Alt+Space.

❌ Actual Behavior

The application does not start, and the .exe fails to run.

Other Software

No response

@Razaghallu786 Razaghallu786 added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Dec 21, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

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