PowerToys.PowerLauncher.exe encountered an error related to ntdll.dll. #36500
Labels
Issue-Bug
Something isn't working
Needs-Triage
For issues raised to be triaged and prioritized by internal Microsoft teams
Microsoft PowerToys version
0.87.1
Installation method
GitHub
Running as admin
Yes
Area(s) with issue?
PowerToys Run
Steps to reproduce
Attempted to launch PowerToys Run using Alt+Space, but it failed to open.
Verified that the issue is not caused by a shortcut conflict or administrative privileges.
Tried changing the shortcut keys and disabling administrative privileges, but the problem persisted.
Checked the Windows event log, which provided the following error details:
Error Application Name: PowerToys.PowerLauncher.exe, Version: 0.87.1.0, Timestamp: 0x67200000 Error Module Name: ntdll.dll, Version: 10.0.22621.4541, Timestamp: 0xe7035eba Exception Code: 0xc0000409 Error Offset: 0x00000000000a4a96 Error Process ID: 0x6028 Error Application Start Time: 0x1DB539F6E807119 Error Application Path: C:\Program Files\PowerToys\PowerToys.PowerLauncher.exe Error Module Path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 244f1ed7-2870-4206-808a-aa7a6e404927
✔️ Expected Behavior
PowerToys Run should open when using Alt+Space.
❌ Actual Behavior
The application does not start, and the .exe fails to run.
Other Software
No response
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